Establishing responsible use of AI guidelines: a comprehensive case study for healthcare institutions
Open accessAbstract
This report presents a comprehensive case study for the responsible integration of artificial intelligence (AI) into healthcare settings. Recognizing the rapid advancement of AI technologies and their potential to transform healthcare delivery, we propose a set of guidelines emphasizing fairness, robustness, privacy, safety, transparency, explainability, accountability, and benefit. Through a multidisciplinary collaboration, we developed and operationalized these guidelines within a healthcare system, highlighting a case study on ambient documentation to demonstrate the practical application and challenges of implementing generative AI in clinical environments. Our proposed framework ensures continuous monitoring, evaluation, and adaptation of AI technologies, addressing ethical considerations and enhancing patient care. This work contributes to the discourse on responsible AI use in healthcare, offering a blueprint for institutions to navigate the complexities of AI integration responsibly and effectively, thus promoting better, more equitable healthcare outcomes.
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Saenz et al developed a system-wide governance model at Mass General Brigham, operationalizing responsible AI principles through a structured intake process, shadow deployments, and a real-world case study in generative AI documentation.
“Similarly, Saenz et al developed a system-wide governance model at Mass General Brigham, operationalizing responsible AI (RAI) principles through a structured intake process, shadow deployments, and a real-world case study in generative AI documentation.”
From Establishing and implementing a responsible artificial intelligence framework: a 1-year review (2025) · cites this paper as [4]
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- Authors
- Saenz, A. D., Mass General Brigham AI Governance Committee, McCoy, T., Mantha, A. B., Martin, R., Damiano, R., Adair, D., Heaney, D., Sisodia, R., Park, L., Forsberg, R., Tuffy, G., Murphy, S., Dreyer, K., Jones, M., Cosier, H. J., Logan, M., Bundela, Y., Centi, A., Ting, D., You, J. G., Landman, A., & Mishuris, R. G.
- Affiliations
- Harvard University (US)
- Corresponding author
- Saenz, Agustina D.
- ORCID
- Venue
- npj Digital Medicine
- Published
- 2024-11-30
- Volume
- 7
- Issue
- 1
- Pages
- 348-348
- ISSN
- 2398-6352 (ISSN-L)
- PMC
- PMC11608363
- OpenAlex
- W4404876980
- Cited by
- 62
- References
- 13
- Citations by year
- 2026: 40 · 2025: 21 · 2024: 1
- FWCI
- 5.80
- Type
- journal article
- Language
- en
- Update notices
- correction (2025-01-30)
- Open access
- gold
- doi.org
- Licence
- Locations
- npj Digital Medicine (publishedVersion, cc-by-nc-nd)
- PubMed Central (publishedVersion, cc-by-nc-nd)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Keywords
- responsible AI, artificial intelligence in healthcare, AI guidelines, generative AI, clinical documentation, fairness, privacy, safety, transparency, explainability, accountability, AI ethics, AI governance, medical institutions
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