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Measuring Quality of Care
Abstract
Until recently, we relied primarily on professional judgment to ensure that patients received high-quality medical care. Hospitals routinely monitored poor outcomes, such as deaths or infections, to identify ways to improve the quality of care. In rare cases, medical societies reviewed the performance of physicians. However, monitoring of and improvement in quality were generally left to individual clinicians.This situation has changed dramatically. We have learned that practice patterns and the quality of medical care vary much more than many people had realized, our ability to measure the quality of care has advanced considerably, and clinicians are increasingly interested in . . .
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Cited by
Khuri, S. F., Daley, J., Henderson, W., Hur, K., Demakis, J., Aust, J. B., Chong, V., Fabri, P. J., Gibbs, J. O., Grover, F., et al. (1998) · Annals of Surgery · doi:10.1097/00000658-199810000-00006 · Cited by 1,532
Successes and Failures in the Implementation of Evidence-Based Guidelines for Clinical Practice
Grol, R. (2001) · Medical Care · doi:10.1097/00005650-200108002-00003 · Cited by 1,233
Campbell, S. M., Roland, M. O., & Buetow, S. A. (2000) · Social Science & Medicine · doi:10.1016/s0277-9536(00)00057-5 · Cited by 1,170
Research methods used in developing and applying quality indicators in primary care
Campbell, S. M., Braspenning, J., Hutchinson, A., & Marshall, M. N. (2003) · BMJ · doi:10.1136/bmj.326.7393.816 · Cited by 720
Linking physicians’ pay to the quality of care--a major experiment in the United Kingdom
Roland, M. (2004) · New England Journal of Medicine · doi:10.1056/nejmhpr041294 · Cited by 689
Metadata
- Authors
- Brook, R. H., McGlynn, E. A., & Cleary, P. D.
- Venue
- New England Journal of Medicine
- Publisher
- Massachusetts Medical Society
- Published
- 1996-09-26
- Volume
- 335
- Issue
- 13
- Pages
- 966-970
- ISSN
- 0028-4793 (ISSN-L)
- 1533-4406
- OpenAlex
- W2021487797
- Cited by
- 769
- References
- 0
- FWCI
- 143.34
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Measuring Quality of Care. https://app.cochat.ai/papers/10.1056/nejm199609263351311
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- Brook, R. H., McGlynn, E. A., & Cleary, P. D. (1996). Measuring Quality of Care. New England Journal of Medicine. https://doi.org/10.1056/nejm199609263351311
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.