Cited by 288Technology Adoption and User BehaviourInformation Technology Governance and StrategyICT Impact and Policies

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A contingency perspective on Internet adoption and competitive advantage

Teo, Thompson S H, Pian, Yujun·2003·European Journal of Information Systems

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Abstract

Firms adopt the Internet for different purposes, ranging from simple Internet presence to using the Internet to transform business operations. This paper examines the contingency factors that affect levels of Internet adoption and their impact on competitive advantage. A questionnaire was used to gather data for this study; 159 usable responses were obtained from a sample of 566 firms in Singapore. Results indicate that most firms are still exploring the business use of the Internet. A proactive business technology strategy was found to be positively associated with the level of Internet adoption. Technology compatibility and top management support were found to have no significant relationships with the level of Internet adoption. Further, the level of Internet adoption had a significant positive relationship with competitive advantage. These results provide a better understanding of the contingency factors affecting the level of Internet adoption, as well as providing some evidence of the positive impact of Internet adoption on competitive advantage.

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Authors: Teo, T. S. H., & Pian, Y.
Affiliations: National University of Singapore (SG)
Corresponding author: Teo, Thompson S H
ORCID: Teo, Thompson S H
Venue: European Journal of Information Systems
Publisher: Informa UK Limited
Published: 2003-06
Volume: 12
Issue: 2
Pages: 78-92
ISSN: 0960-085X (ISSN-L)
1476-9344
DOI: 10.1057/palgrave.ejis.3000448
OpenAlex: W2149205453
Cited by: 288
References: 66
Citations by year: 2026: 1 · 2025: 6 · 2024: 14 · 2023: 6 · 2022: 18 · 2021: 14 · 2020: 13 · 2019: 16 · 2018: 13 · 2017: 21 · 2016: 9 · 2015: 13 · 2014: 12 · 2013: 10 · 2012: 28
FWCI: 15.28
Type: journal article
Language: en
Open access: closed
Licence: www.springer.com/tdm (unspecified)
Locations: European Journal of Information Systems (publishedVersion)
National University of Singapore (submittedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › ICT Impact and Policies
Keywords: internet adoption, competitive advantage, contingency theory, technology compatibility, top management support, business internet use, Singapore companies

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A contingency perspective on Internet adoption and competitive advantage

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