Cited by 440Efficiency Analysis Using DEAMulti-Criteria Decision MakingOptimization and Mathematical Programming

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Negative data in DEA: a directional distance approach applied to bank branches

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Portela, M C A Silva, Thanassoulis, E, Simpson, G·2004·Journal of the Operational Research Society

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Abstract

This paper is drawn from the use of data envelopment analysis (DEA) in helping a Portuguese bank to manage the performance of its branches. The bank wanted to set targets for the branches on such variables as growth in number of clients, growth in funds deposited and so on. Such variables can take positive and negative values but apart from some exceptions, traditional DEA models have hitherto been restricted to non-negative data. We report on the development of a model to handle unrestricted data in a DEA framework and illustrate the use of this model on data from the bank concerned.

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Authors: Portela, M. C. A. S., Thanassoulis, E., & Simpson, G.
Affiliations: Aston University (GB)
Corresponding author: Portela, M C A Silva
ORCID: Portela, M C A Silva
Thanassoulis, E
Venue: Journal of the Operational Research Society
Publisher: Informa UK Limited
Published: 2004-10
Volume: 55
Issue: 10
Pages: 1111-1121
ISSN: 0160-5682 (ISSN-L)
1476-9360
DOI: 10.1057/palgrave.jors.2601768
OpenAlex: W2008088727
Cited by: 440
References: 40
Citations by year: 2026: 24 · 2025: 38 · 2024: 31 · 2023: 30 · 2022: 37 · 2021: 29 · 2020: 26 · 2019: 21 · 2018: 19 · 2017: 30 · 2016: 17 · 2015: 19 · 2014: 22 · 2013: 19 · 2012: 15
FWCI: 6.85
Type: journal article
Language: en
Open access: green
publications.aston.ac.uk
Licence: www.springer.com/tdm (unspecified)
Locations: Journal of the Operational Research Society (publishedVersion)
Aston Publications Explorer (Aston University) (submittedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT) (submittedVersion, other-oa)
Topics: Social Sciences › Decision Sciences › Management Science and Operations Research › Efficiency Analysis Using DEA
Social Sciences › Decision Sciences › Management Science and Operations Research › Multi-Criteria Decision Making
Social Sciences › Decision Sciences › Management Science and Operations Research › Optimization and Mathematical Programming
Keywords: data envelopment analysis, directional distance function, negative data, bank branch performance, customer growth, deposit growth, efficiency measurement

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Negative data in DEA: a directional distance approach applied to bank branches

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