The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service
Abstract
The construct of perceived value has been identified as one of the most important measures for gaining competitive edge (Parasuraman, 1997), and has been argued to be the most important indicator of repurchase intentions (Parasuraman & Grewal, 2000). Thus, the measurement of perceived value may have far reaching implications for the recreation and tourism fields. The purpose of the current study was to develop a multidimensional scale for the measurement of perceived value of a service. A 25-item instrument was developed to measure the construct and its dimensions. Five dimensions were identified, and were found to have content validity by a panel of experts. The instrument was further found to be reliable, and have convergent, and discriminant validity.
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Cites
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Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
Structural equation modeling in practice: A review and recommended two-step approach
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SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1988) · Zenodo · doi:10.5281/zenodo.14579729 · Cited by 21,118
Significance tests and goodness of fit in the analysis of covariance structures.
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Cited by
Value-based Adoption of Mobile Internet: An empirical investigation
Kim, H.-W., Chan, H. C., & Gupta, S. (2007) · Decision Support Systems · doi:10.1016/j.dss.2005.05.009 · Cited by 2,084
The use of social media in travel information search
Chung, N., & Koo, C. (2015) · Telematics and Informatics · doi:10.1016/j.tele.2014.08.005 · Cited by 474
Jin, N. P., Lee, S., & Lee, H. (2015) · International Journal of Tourism Research · doi:10.1002/jtr.1968 · Cited by 463
Hsu, K.-T. (2012) · Journal of Business Ethics · doi:10.1007/s10551-011-1118-0 · Cited by 430
Nasution, H. N., Mavondo, F. T., Matanda, M. J., & Ndubisi, N. O. (2011) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.08.002 · Cited by 422
Metadata
- Authors
- Petrick, J. F.
- Venue
- Journal of Leisure Research
- Publisher
- Informa UK Limited
- Published
- 2002-06
- Volume
- 34
- Issue
- 2
- Pages
- 119-134
- ISSN
- 0022-2216 (ISSN-L)
- 2159-6417
- OpenAlex
- W1602112707
- Cited by
- 1,024
- References
- 6
- FWCI
- 16.76
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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