The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Predicting continuance in online communities: model development and empirical test
Abstract
Popular interest in online communities has grown rapidly in recent years as a result of the widespread diffusion of Web 2.0 applications. However, the full values and potential of online communities cannot be realised without users' ongoing participation. Thus, this study aims at developing and empirically testing a research model to examine users' continuance intention to participate in an online community based on an extended information systems (IS) continuance model. Specifically, entertainment value and affective commitment are included in the IS continuance model and empirically examined in the context of online communities. A total of 240 returns collected from an online survey, which was conducted among users of a website bulletin board-based community in China, were analysed using partial least squares. The results reveal that users' continuance intention to participate in an online community is determined by both satisfaction and affective commitment. Satisfaction and affective commitment are, in turn, influenced by positive disconfirmations of purposive and entertainment values. The findings of this study contribute not only to theory building in online community continuance but also inform online community moderators in their effort to develop strategies for retaining their users.
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Cites
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A three-component conceptualization of organizational commitment
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Understanding Information Systems Continuance: An Expectation-Confirmation Model1
Bhattacherjee, A. (2001) · MIS Quarterly · doi:10.2307/3250921 · Cited by 8,767
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BackgroundAcceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation
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Cited by
The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch
Hong, J.-C., Lin, P.-H., & Hsieh, P.-C. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2016.11.001 · Cited by 420
The Impact of Ideology Misfit on Open Source Software Communities and Companies1
Daniel, S. L., Maruping, L. M., Cataldo, M., & Herbsleb, J. (2018) · MIS Quarterly · doi:10.25300/misq/2018/14242 · Cited by 58
Metadata
- Authors
- Jin, X.-L., Lee, M. K. O., & Cheung, C. M. K.
- Venue
- Behaviour & Information Technology
- Publisher
- Informa UK Limited
- Published
- 2010-07
- Volume
- 29
- Issue
- 4
- Pages
- 383-394
- ISSN
- 0144-929X (ISSN-L)
- 1362-3001
- OpenAlex
- W2013304147
- Cited by
- 164
- References
- 6
- FWCI
- 12.26
- Type
- journal article
- Language
- en
- Open access
- closed
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