Dementia patients’ transition to residential aged care: Carers’ and social workers’ experiences
Abstract
Many people with dementia eventually require residential aged care, frequently preceded by a hospital admission. Family carers often find the process challenging and disempowering, as they are expected to move their family member to residential aged care quickly. This article reports on findings from a small Australian qualitative study focusing on the provision of information, support and resources, and discusses the findings in relation to person-centred care and critical social work. Social workers completed an online survey and participated in focus groups, and carers were interviewed. The research found that carers valued the information, support, and resources provided by social workers and other hospital staff. They needed time to adjust to the dementia diagnosis and wanted a supportive person to talk to about the written information. The social workers wanted an improved approach to the preparation and communication of information, and a more consistent approach to family meetings.
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Specific information gaps were noted around options for long-term care, day-care centers, palliative and hospice services, and in-home support.
“Specific information gaps were noted around options for long-term care, day-care centers, palliative and hospice services, and in-home support (Armstrong et al., 2020; Fitzpatrick & Grace, 2019; Kupeli et al., 2019; Larsen et al., 2020; Radcliffe et al., 2023; Rognstad et al., 2020).”
From Mind the gap: a systematic review of barriers, facilitators, and experiences of care transitions for people living with dementia and their informal caregivers. (2026) · cites this paper as Fitzpatrick & Grace, 2019
Despite implementation of support initiatives intended to simplify care transitions, such as Australia's informational gateway services, caregivers reported that these were helpful in intent but insufficient in practice, often confusing, bureaucratic, and difficult to navigate during already stressful periods, with limited individualized or timely support.
“Despite the implementation of support initiatives intended to simplify care transitions, such as Australia’s informational gateway services, caregivers reported that these were helpful in intent but insufficient in practice, often confusing, bureaucratic, and difficult to navigate during already stressful periods, with limited individualized or timely support (Brooks et al., 2022a; Fitzpatrick &”
From Mind the gap: a systematic review of barriers, facilitators, and experiences of care transitions for people living with dementia and their informal caregivers. (2026) · cites this paper as Fitzpatrick & Grace, 2019
Caregivers described that profit-driven care models, insurance limitations, or lack of subsidized services restricted choices and increased out-of-pocket costs during critical transitions.
“In several studies, caregivers described how profit-driven care models, insurance limitations, or lack of subsidized services restricted choices and increased out-of-pocket costs during critical transitions (Armstrong et al., 2020; Cottrell et al., 2020; Fitzpatrick & Grace, 2019; Freedman et al., 2022; Gilmore-Bykovskyi et al., 2021; Gresham et al., 2018; Hanssen & Tran, 2019; Holton et al., 2023”
From Mind the gap: a systematic review of barriers, facilitators, and experiences of care transitions for people living with dementia and their informal caregivers. (2026) · cites this paper as Fitzpatrick & Grace, 2019
Emotional responses to transitions for both the individual with dementia and caregivers ranged from guilt and grief to relief and acceptance, depending on the level of preparation and perceived quality of care.
“Emotional responses to transitions for both the individual with dementia and caregivers ranged from guilt and grief to relief and acceptance, depending on the level of preparation and perceived quality of care (Fitzpatrick & Grace, 2019; Statz et al., 2022).”
From Mind the gap: a systematic review of barriers, facilitators, and experiences of care transitions for people living with dementia and their informal caregivers. (2026) · cites this paper as Fitzpatrick & Grace, 2019
The decision to move a loved one, frequently perceived as a "last resort," was commonly met with resistance, anxiety, and grief.
“The decision to move a loved one, frequently perceived as a “last resort,” was commonly met with resistance, anxiety, and grief (Fitzpatrick & Grace, 2019; Hui et al., 2022; Saragosa et al., 2023; Wright et al., 2024).”
From Mind the gap: a systematic review of barriers, facilitators, and experiences of care transitions for people living with dementia and their informal caregivers. (2026) · cites this paper as Fitzpatrick & Grace, 2019
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References 20 · Cited by 12
- Authors
- Fitzpatrick, K., & Grace, M.
- Affiliations
- Victoria University (AU)
- Corresponding author
- Grace, Marty
- Venue
- Australian Social Work
- Publisher
- Informa UK Limited
- Published
- 2019-04-04
- Volume
- 72
- Issue
- 3
- Pages
- 287-298
- ISSN
- 0312-407X (ISSN-L)
- 1447-0748
- OpenAlex
- W2935207446
- Cited by
- 12
- References
- 20
- Citations by year
- 2026: 3 · 2025: 3 · 2024: 1 · 2023: 1 · 2022: 2 · 2021: 2
- FWCI
- 1.37
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Australian Social Work (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Geriatric Care and Nursing Homes
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
- Health Sciences › Medicine › Psychiatry and Mental health › Dementia and Cognitive Impairment Research
- Keywords
- dementia, nursing homes, family caregivers, social workers, person-centred care, critical social work, transition to residential care, hospitalization, information provision, caregiver support, family meetings
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