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A Unified Model of Requirements Elicitation
Abstract
Effective requirements elicitation is essential to the success of software development projects. Many papers have been written that promulgate specific elicitation methods. A few model elicitation in general. However, none have yet modeled elicitation in a way that makes clear the critical role played by situational knowledge. This paper presents a unified model of the requirements elicitation process that emphasizes the iterative nature of elicitation as it transforms the current state of the requirements and the situation to an improved understanding of the requirements and, potentially, a modified situation. One meta-process of requirements elicitation, selection of an appropriate elicitation technique, is also captured in the model. The values of this model are: (1) an improved understanding of elicitation helps analysts improve their elicitation efforts and (2) as we improve our ability to perform elicitation, we improve the likelihood that systems we create will meet their intended cus-tomers' needs.
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Cited by
A Design Science Research Methodology for Information Systems Research
Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007) · Journal of Management Information Systems · doi:10.2753/mis0742-1222240302 · Cited by 7,832
He, J., Treude, C., & Lo, D. (2025) · ACM Transactions on Software Engineering and Methodology · doi:10.1145/3712003 · Cited by 246
LLM-Based Multi-Agent Systems for Software Engineering: Literature Review, Vision and the Road Ahead
He, J., Treude, C., & Lo, D. (2024) · arXiv · doi:10.48550/arxiv.2404.04834 · Cited by 246
Requirements Engineering: Best Practice
Fricker, S. A., Grau, R., & Zwingli, A. (2015) · Requirements Engineering for Digital Health · doi:10.1007/978-3-319-09798-5_2 · Cited by 61
van de Kar, E., & den Hengst, M. (2009) · Electronic Markets · doi:10.1007/s12525-008-0002-y · Cited by 19
Metadata
- Authors
- HICKEY, A. M., & DAVIS, A. M.
- Venue
- Journal of Management Information Systems
- Publisher
- Informa UK Limited
- Published
- 2004-03
- Volume
- 20
- Issue
- 4
- Pages
- 65-84
- ISSN
- 0742-1222 (ISSN-L)
- 1557-928X
- OpenAlex
- W1599737293
- Cited by
- 253
- References
- 0
- FWCI
- 21.36
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
