What “What?” Tells Us About How Conversationalists Manage Intersubjectivity

Abstract

When studying how conversationalists assess mutual understanding, research has focused on one type of evidence: next-turn talk. This article identifies another, antecedent type of evidence involving how talk is produced by reference to repair-opportunity spaces that are systematically provided for by conversation’s generic organization of repair. As current speakers talk, recipients claim understanding ex silentio on an action-by-action basis as they forgo each next repair-opportunity space—that is, as they ‘withhold’ talk at each next transition-relevance place. This conversation-analytic article supports its argument through an analysis of multi-action/TCU turns generally, and specifically when recipients initiate repair on such turns with: “What?” In these cases, people respond by repairing only the most proximate action in their prior turn, which indexes their understanding that people who initiated repair understood relatively distal actions. Data are drawn from naturally occurring, ordinary, telephone conversations between friends and family members. Data are in American and British English.