The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Dialogic Engagement: Clarifying Foundational Concepts
Abstract
The principle of engagement underlies much of the relational and organization–public communication research. Unfortunately, the principle of engagement suffers from a lack of clarity in the public relations literature. Use of the term engagement varies widely. This article clarifies the principle of engagement by positioning it within dialogue theory. We posit a conceptualization of engagement as: Engagement is part of dialogue and through engagement, organizations and publics can make decisions that create social capital. Engagement is both an orientation that influences interactions and the approach that guides the process of interactions among groups.
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Cites
A Mathematical Theory of Communication
Shannon, C. E. (1948) · Bell System Technical Journal · doi:10.1002/j.1538-7305.1948.tb01338.x · Cited by 88,486
The necessary and sufficient conditions of therapeutic personality change.
Rogers, C. R. (1957) · Journal of Consulting Psychology · doi:10.1037/h0045357 · Cited by 5,599
Cited by
Chen, Q., Min, C., Zhang, W., Wang, G., Ma, X., & Evans, R. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106380 · Cited by 652
Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media
Smith, B. G., Smith, S. B., & Knighton, D. (2018) · Public Relations Review · doi:10.1016/j.pubrev.2018.07.005 · Cited by 78
Hobbs, M., Della Bosca, H., Schlosberg, D., & Sun, C. (2020) · Journal of Public Affairs · doi:10.1002/pa.2057 · Cited by 30
Consumer Engagement in the Digital Era: Its Nature, Drivers, and Outcomes
Weitzl, W., & Einwiller, S. (2018) · The Handbook of Communication Engagement · doi:10.1002/9781119167600.ch31 · Cited by 14
Metadata
- Authors
- Taylor, M., & Kent, M. L.
- Venue
- Journal of Public Relations Research
- Publisher
- Informa UK Limited
- Published
- 2014-10-20
- Volume
- 26
- Issue
- 5
- Pages
- 384-398
- ISSN
- 1062-726X (ISSN-L)
- 1532-754X
- OpenAlex
- W2013578837
- Cited by
- 709
- References
- 2
- FWCI
- 85.71
- Type
- journal article
- Language
- en
- Open access
- closed
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