The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Getting the Message Across: The problem of communicating assessment feedback
Abstract
Current literature provides useful insights into the role of assessment feedback in student learning, yet fails to recognise its complexity as a unique form of communication. This article outlines ideas emerging from ongoing research into the meaning and impact of assessment feedback for students in higher education. We argue that new models of communication are required to understand students' responses to the language of tutors' comments, and that issues of discourse, identity, power, control and social relationships should be central to any understanding of assessment feedback as a communication process. Implications of adopting an alternative perspective for research and practice are identified and discussed.
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“Students do not always receive feedback in the way the teacher has intended (Higgins et al., 2001).”
From The Next Black Box of Formative Assessment: A Model of the Internal Mechanisms of Feedback Processing (2022) · cites this paper as Higgins et al., 2001
Citations
Cites
Communication Theory as a Field
Craig, R. T. (1999) · Communication Theory · doi:10.1111/j.1468-2885.1999.tb00355.x · Cited by 1,482
Barnett, R. (1990) · Cited by 422
Student Writing in Higher Education: New Contexts.
Lea, M. R., & Stierer, B. (2000) · Open Research Online - ORO (The Open University) · Cited by 387
Academic writing in new and emergent discipline areas
(2001) · Routledge eBooks · doi:10.4324/9780203996287-16 · Cited by 86
Empowerng or Ensnaring?: The Implications of Outcome‐based Assessment in Higher Education
Ecclestone, K. (1999) · Higher Education Quarterly · doi:10.1111/1468-2273.00111 · Cited by 75
Education or grading? Arguments for a non-subdivided honours degree
Winter, R. (1993) · Studies in Higher Education · doi:10.1080/03075079312331382271 · Cited by 26
Research works printed but not linked: 2
- DING L., paper presented to Scottish Educational Research Association Annual Conference
- ECCLESTONE K., paper presented to Scottish Educational Research Association Annual Conference
Cited by
Sorted by citations
Nicol, D. J., & Macfarlane‐Dick, D. (2006) · Studies in Higher Education · doi:10.1080/03075070600572090 · Cited by 5,846
Conditions Under Which Assessment Supports Students’ Learning
Gibbs, G., & Simpson, C. (2005) · Research Repository (University of Gloucestershire) · Cited by 1,265
Making Sense of Assessment Feedback in Higher Education
Evans, C. (2013) · Review of Educational Research · doi:10.3102/0034654312474350 · Cited by 1,143
Beyond feedback: developing student capability in complex appraisal
Sadler, D. R. (2010) · Assessment & Evaluation in Higher Education · doi:10.1080/02602930903541015 · Cited by 1,138
Differing perceptions in the feedback process
Carless, D. (2006) · Studies in Higher Education · doi:10.1080/03075070600572132 · Cited by 1,102
Metadata
- Authors
- Higgins, R., Hartley, P., & Skelton, A.
- ORCID
- Higgins, Richard
- Venue
- Teaching in Higher Education
- Publisher
- Informa UK Limited
- Published
- 2001-04
- Volume
- 6
- Issue
- 2
- Pages
- 269-274
- ISSN
- 1356-2517 (ISSN-L)
- 1470-1294
- OpenAlex
- W1994469296
- Cited by
- 549
- References
- 6
- Citations by year
- 2026: 11 · 2025: 13 · 2024: 13 · 2023: 17 · 2022: 24 · 2021: 29 · 2020: 34 · 2019: 35 · 2018: 28 · 2017: 29 · 2016: 26 · 2015: 93 · 2014: 24 · 2013: 28 · 2012: 28
- FWCI
- 20.99
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Teaching in Higher Education (publishedVersion)
- Topics
- Social Sciences › Education › Student Assessment and Feedback
- Social Sciences › Education › Evaluation of Teaching Practices
- Social Sciences › Psychology › Social Psychology › Communication in Education and Healthcare
- Keywords
- assessment feedback, feedback communication, student responses to feedback, discourse, student identity, university teaching
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