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The content and development of mobbing at work
Abstract
In this article the concept of mobbing is introduced. Mobbing means harassing, ganging up on someone, or psychologically terrorizing others at work. Although mobbing is a very old phenomenon, it was not described and systematically researched until the early 1980s. The article begins with a case example, some historical notes, and a definition of mobbing, and then regards mobbing in the context of medical and psychological stress research. Several stages in the development of mobbing are described, based on about 800 case studies. Some epidemiological findings from a representative sample of the Swedish work population are reported. Causes and consequences of mobbing are discussed, and conclusions for prevention and intervention are drawn.
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Citations
Cited by
Einarsen, S., Hoel, H., & Notelaers, G. (2009) · Work & Stress · doi:10.1080/02678370902815673 · Cited by 1,598
Workplace harassment from the victim’s perspective: a theoretical model and meta-analysis.
Bowling, N. A., & Beehr, T. A. (2006) · Journal of Applied Psychology · doi:10.1037/0021-9010.91.5.998 · Cited by 1,320
The customer is not always right: customer aggression and emotion regulation of service employees
Grandey, A. A., Dickter, D. N., & Sin, H. (2004) · Journal of Organizational Behavior · doi:10.1002/job.252 · Cited by 936
The destructiveness of laissez-faire leadership behavior.
Skogstad, A., Einarsen, S., Torsheim, T., Aasland, M. S., & Hetland, H. (2007) · Journal of Occupational Health Psychology · doi:10.1037/1076-8998.12.1.80 · Cited by 864
Organisational, work group related and personal causes of mobbing/bullying at work.
Zapf, D. (1999) · International Journal of Manpower · doi:10.1108/01437729910268669 · Cited by 790
Metadata
- Authors
- Leymann, H.
- Venue
- European Journal of Work and Organizational Psychology
- Publisher
- Informa UK Limited
- Published
- 1996-06
- Volume
- 5
- Issue
- 2
- Pages
- 165-184
- ISSN
- 1359-432X (ISSN-L)
- 1464-0643
- OpenAlex
- W2054040289
- Cited by
- 2,270
- References
- 0
- FWCI
- 11.46
- Type
- journal article
- Language
- en
- Open access
- closed
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- Leymann, H. (1996). The content and development of mobbing at work. European Journal of Work and Organizational Psychology. https://doi.org/10.1080/13594329608414853
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.