The DOI matches its Crossref record; 79 of the 80 references it cites were found in a registry or an index.
Digitally-induced change in the public sector: a systematic review and research agenda
Open accessAbstract
Digital transformation has become a buzzword that is permeating multiple fields, including public administration and management. However, it is unclear what is transformational and how incremental and transformational change processes are linked. Using the PRISMA method, we conduct a systematic literature review to structure this growing body of evidence. We identified 164 studies on digitally-induced change and provide evidence for their drivers, implementation processes, and outcomes. We derive a theoretical framework that shows which incremental changes happen in public administrations that are implementing digital technologies and what their cumulative, transformative effects are on society as a whole.
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Cites
The PRISMA 2020 statement: an updated guideline for reporting systematic reviews
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Defining digital transformation: Results from expert interviews
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Self-citationDigital innovation and transformation: An institutional perspective
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Cited by
Sorted by citations
Organizing public sector AI adoption: Navigating between separation and integration
Selten, F., & Klievink, B. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2023.101885 · Cited by 147
Yang, X., Ran, R., Chen, Y., & Zhang, J. (2024) · Energy Policy · doi:10.1016/j.enpol.2024.114017 · Cited by 90
Atobishi, T., Moh’d Abu Bakir, S., & Nosratabadi, S. (2024) · Administrative Sciences · doi:10.3390/admsci14020037 · Cited by 94
“…intelligence on innovation and responsiveness has achieved extensive study in Western contexts, far less scholarship examines digitally enabled performance linkages within developing country public institutions undertaking e-governance initiatives (Haug et al. 2023; Pittaway and Montazemi 2020).”
BackgroundMeng, C., Wang, L., & Lin, Y. (2024) · Journal of Environmental Management · doi:10.1016/j.jenvman.2024.122179 · Cited by 49
Jia, Y., Cui, L., Su, J., Wu, L., Akter, S., & Kumar, A. (2024) · International Journal of Production Economics · doi:10.1016/j.ijpe.2024.109434 · Cited by 50
Metadata
- Authors
- Haug, N., Dan, S., & Mergel, I.
- Affiliations
- University of Konstanz (DE)
- University of Vaasa (FI)
- Corresponding author
- Haug, Nathalie
- Venue
- Public Management Review
- Publisher
- Informa UK Limited
- Published
- 2023-07-13
- Volume
- 26
- Issue
- 7
- Pages
- 1963-1987
- ISSN
- 1461-667X (ISSN-L)
- 1471-9037
- 1471-9045
- OpenAlex
- W4384341083
- Cited by
- 266
- References
- 80
- Citations by year
- 2026: 137 · 2025: 93 · 2024: 34 · 2023: 2
- FWCI
- 49.79
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Public Management Review (publishedVersion, cc-by)
- Osuva (University of Vaasa) (submittedVersion, cc-by)
- RePEc: Research Papers in Economics (submittedVersion)
- KOPS (University of Konstanz) (submittedVersion)
- Funders
- he European Union’s Horizon 2020 research and innovation program under grant agreement No (770356)
- project CoVal. This article reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained herein
- The article is also part of research supported by Liikesivistysrahasto – The Foundation for Economic Education in Finland (200264)
- This project received funding from the European Union under grant agreement (101061516)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Political Science and International Relations › Public Administration and Political Analysis
- Keywords
- digital transformation, public sector, public administration, incremental change, transformative change, digital technologies, drivers of change, implementation process, change outcomes, social impact
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