Electronic (e-) Procurement Adoption and Users’ Experience in the Nigerian Construction Sector
Abstract
The adoption of e-Procurement in construction is gaining global acceptability, but in a developing country like Nigeria, there is a paucity of studies on the e-Procurement tools/applications used by construction industry stakeholders and their experiences with this technology. This study investigated e-Procurement adoption and users’ experience with it in the Nigerian construction industry using a questionnaire survey of 759 users of e-Procurement. The data were analyzed using descriptive statistics and factor analysis and the results show that whereas relatively high usage of e-Procurement tools in sending and receiving information on tender opportunities, tendering, and making and receiving payments for construction procurement transactions was observed, the use of this technology in monitoring the progress of work on construction sites or tracking the movement of materials was very low. It was also observed that users’ experience with e-Procurement in Nigeria was influenced by the adequacy and reliability of Internet infrastructure and ease of use of the technology, operational environment, change management issues, benefits of the technology, and the availability, accessibility, and interoperability of e-Procurement systems. The study implies that in order to ensure sustained use of e-Procurement in Nigeria’s construction sector, adequate attention should be given to these factors that influence users’ experience.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
E-procurement tools are extensively used for information exchange and expanding tender opportunities in the Nigerian construction industry.
“This survey-based study includes 759 stakeholders and reveals that e-procurement tools are extensively used for information exchange and expanding tender opportunities.”
From Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes (2023) · cites this paper as [79]
Utilization of e-procurement tools for tracking construction site progress is limited.
“However, their utilization for tracking construction site progress is limited.”
From Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes (2023) · cites this paper as [79]
Factors such as internet infrastructure adequacy, operational environment, technology benefits, and system accessibility directly influence user experiences with e-procurement.
“Factors such as internet infrastructure adequacy, operational environment, technology benefits, and system accessibility directly influence user experiences, emphasizing the need for their consideration to ensure sustainable e-procurement implementation in the construction sector.”
From Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes (2023) · cites this paper as [79]
E-procurement technology is the best way of establishing sustainable development in the supply chain.
“Subsequently, E-procurement technology is the best way of establishing sustainable development in the supply chain [12,43,57,76,77].”
From The Impact of Electronic Procurement Adoption on Green Procurement towards Sustainable Supply Chain Performance-Evidence from Malaysian ISO Organizations (2022) · cites this paper as [12]
E-informing, a component of E-procurement dimensions, improved supply chain performance.
“Moreover, Ref. [12] found that E-informing, which is a component of E-procurement dimensions, improved supply chain performance in their research of E-informing on organizational performance [11,33].”
From The Impact of Electronic Procurement Adoption on Green Procurement towards Sustainable Supply Chain Performance-Evidence from Malaysian ISO Organizations (2022) · cites this paper as [12]
Cites
Adopters and non-adopters of e-procurement in Singapore: An empirical study
Teo, T. S. H., Lin, S., & Lai, K.-H. (2009) · Omega · doi:10.1016/j.omega.2008.11.001 · Cited by 397 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Althabatah, A., Yaqot, M., Menezes, B., & Kerbache, L. (2023) · Logistics · doi:10.3390/logistics7030063 · Cited by 108 · see citing works
“Ibem et al. [79] investigate the impact of e-procurement on the user experience within the Nigerian construction industry.”
BackgroundSingh, P. K., & Chan, S. W. (2022) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc8020061 · Cited by 65 · see citing works
“Subsequently, E-procurement technology is the best way of establishing sustainable development in the supply chain [12,43,57,76,77].”
BackgroundEvolution of Electronic Procurement: Contemporary Review of Adoption and Implementation Strategies
Chan, A. P. C., & Owusu, E. K. (2022) · Buildings · doi:10.3390/buildings12020198 · Cited by 34 · see citing works
- Authors
- Ibem, E. O., Aduwo, E. B., Afolabi, A. O., Oluwunmi, A. O., Tunji-Olayeni, P. F., Ayo-Vaughan, E. A., & Uwakonye, U. O.
- Affiliations
- Covenant University (NG)
- Bells University of Technology (NG)
- Department of Architecture, Covenant University, Ota, Ogun, Nigeria
- Corresponding author
- Ibem, Eziyi O.
- ORCID
- Venue
- International Journal of Construction Education and Research
- Publisher
- Informa UK Limited
- Published
- 2020-03-02
- Volume
- 17
- Issue
- 3
- Pages
- 258-276
- ISSN
- 1550-3984 (ISSN-L)
- 1557-8771
- OpenAlex
- W3009335971
- Cited by
- 29
- References
- 1
- Citations by year
- 2026: 6 · 2025: 3 · 2024: 6 · 2023: 5 · 2022: 6 · 2021: 3
- FWCI
- 3.47
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Construction Education and Research (publishedVersion)
- Covenant University Repository (Covenant University) (acceptedVersion)
- Funders
- Covenant University Centre for Research, Innovation and Discovery (CUCRID), Covenant University, Ota, Nigeria (CUCRID RG14.12.14/FS)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Strategy and Management › Public Procurement and Policy
- Social Sciences › Decision Sciences › Management Science and Operations Research › Construction Project Management and Performance
- Keywords
- e-procurement, construction procurement, technology adoption, user experience, Nigerian construction industry, internet infrastructure, ease of use, change management, interoperability, tendering, payment systems, developing countries
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
