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Planning Student Support for Open and Distance Learning
Abstract
This paper examines the various factors that need to be taken into account in the planning of student support in open and distance learning systems. The factors discussed arise from the characteristics of the students, the demands of academic programmes and courses, the geographical environment, the technological infrastructure, the scale of the programme, and the requirements of management. These factors interact in complex ways, such that while none can be ignored, none can be given overall priority. The elements stand in tension with each other, requiring tradeoffs that between them represent the core management achievement in the design of such systems. Given the differences faced by planners in different settings, it is not surprising that there can be no universal blueprint for the design of student support services. The paper provides a comprehensive analysis of the many factors that need to be taken into account.
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References 15 · Cited by 316
Research works printed but not linked: 20
- 10.1080/0268051990140203 · DOI
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- 10.1080/0268051930080302 · DOI
- SWEET R., 1993, Student Support Services: Towards More Responsive Systems, Perspectives on Distance Education
- TAIT A., 1997, Quality Assurance in Higher Education, Selected Case Studies, Perspectives on Distance Education
Metadata
- Authors
- Tait, A.
- Corresponding author
- Tait, Alan
- ORCID
- Tait, Alan
- Venue
- Open Learning: The Journal of Open, Distance and e-Learning
- Publisher
- Informa UK Limited
- Published
- 2000-11
- Volume
- 15
- Issue
- 3
- Pages
- 287-299
- ISSN
- 0268-0513 (ISSN-L)
- 1469-9958
- OpenAlex
- W2094017769
- Cited by
- 316
- References
- 15
- Citations by year
- 2026: 6 · 2025: 8 · 2024: 12 · 2023: 19 · 2022: 23 · 2021: 24 · 2020: 16 · 2019: 11 · 2018: 10 · 2017: 20 · 2016: 13 · 2015: 14 · 2014: 16 · 2013: 13 · 2012: 17
- FWCI
- 31.37
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Open Learning The Journal of Open Distance and e-Learning (publishedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Digital Transformation of Higher Education
- Social Sciences › Education › Open Education and E-Learning
- Keywords
- student support services, open and distance learning, planning, student characteristics, geographical environment, technological infrastructure, educational management
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- Tait, A. (2000). Planning Student Support for Open and Distance Learning. Open Learning: The Journal of Open, Distance and e-Learning. https://doi.org/10.1080/713688410
