The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Decision Making in Information-Rich Environments: The Role of Information Structure
Open accessAbstract
Today's consumers are often overloaded with information. This article argues that traditional approaches to measuring the amount of information in a choice set fail to account for important structural dimensions of information and may therefore incorrectly predict information overload. Two experiments show that a structural approach to measuring information, such as information theory, is better able to predict information overload and that information structure also has important implications for information acquisition. A Monte-Carlo simulation, in which decision rules are applied to multiple information environments, shows that the amount of information processing mediates the relationship between information structure and information overload.
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Citations
Cites
When choice is demotivating: can one desire too much of a good thing?
Iyengar, S. S., & Lepper, M. R. (2000) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.79.6.995 · Cited by 2,878
Adaptive strategy selection in decision making.
Payne, J. W., Bettman, J. R., & Johnson, E. J. (1988) · Journal of Experimental Psychology: Learning, Memory, and Cognition · doi:10.1037/0278-7393.14.3.534 · Cited by 1,955
Information Load and Consumer Decision Making
Malhotra, N. K. (1982) · Journal of Consumer Research · doi:10.1086/208882 · Cited by 778
Cited by
Can There Ever Be Too Many Options? A Meta-Analytic Review of Choice Overload
Scheibehenne, B., Greifeneder, R., & Todd, P. M. (2010) · Journal of Consumer Research · doi:10.1086/651235 · Cited by 1,070
Aesthetics and the online shopping environment: Understanding consumer responses.
Wang, Y. J., Minor, M. S., & Wei, J. (2011) · Journal of Retailing · doi:10.1016/j.jretai.2010.09.002 · Cited by 390
Is timely information always better? The effect of feedback frequency on decision making
Lurie, N. H., & Swaminathan, J. M. (2009) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2008.05.005 · Cited by 264
Self-citationDecision difficulty in the age of consumer empowerment
Broniarczyk, S. M., & Griffin, J. G. (2014) · Journal of Consumer Psychology · doi:10.1016/j.jcps.2014.05.003 · Cited by 256
Situational variables in online versus offline channel choice
Chocarro, R., Cortiñas, M., & Villanueva, M.-L. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.03.004 · Cited by 139
Metadata
- Authors
- Lurie, N. H.
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 2004-03
- Volume
- 30
- Issue
- 4
- Pages
- 473-486
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W176804839
- Cited by
- 346
- References
- 3
- FWCI
- 9.42
- Type
- journal article
- Language
- en
- Open access
- green
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