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Age Differences in Attitudes Toward Computers
Abstract
It is commonly believed that older adults hold more negative attitudes toward computer technology than younger people. This study examined age differences in attitudes toward computers as a function of experience with computers and computer task characteristics. A sample of 384 community-dwelling adults ranging in age from 20 to 75 years performed one of three real-world computer tasks (data entry, database inquiry, accounts balancing) for a 3-day period. A multidimensional computer attitude scale was used to assess attitudes toward computers pretask and posttask. Although there were no age differences in overall attitudes, there were age effects for the dimensions of comfort, efficacy, dehumanization, and control. In general, older people perceived less comfort, efficacy, and control over computers than did the other participants. The results also indicated that experience with computers resulted in more positive attitudes for all participants across most attitude dimensions. These effects were moderated by task and gender. Overall, the findings indicated that computer attitudes are modifiable for people of all age groups. However, the nature of computer experience has an impact on attitude change.
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“The lack of motivation, experience, knowledge, access, understanding, and usability also challenge the adoption of technologies [14].”
From Design Guidelines of Mobile Apps for Older Adults: Systematic Review and Thematic Analysis (2023) · cites this paper as [14]
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“An earlier study indicated that older people (60-75 years) perceived less comfort, efficacy and control over computers relative to younger participants, however, direct experience with computers resulted in more positive attitudes (Czaja and Sharit, 1998).”
From Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017) · cites this paper as Czaja and Sharit, 1998
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“Czaja and Sharit (1998) reported that women found computers more dehumanizing following task experience; however, women also experienced a greater sense of comfort following task experience compared with men.”
From Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017) · cites this paper as Czaja and Sharit, 1998
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Metadata
- Authors
- Czaja, S. J., & Sharit, J.
- Affiliations
- University of Miami (US)
- Corresponding author
- Czaja, S. J.
- Venue
- The Journals of Gerontology Series B: Psychological Sciences and Social Sciences
- Publisher
- Oxford University Press (OUP)
- Published
- 1998-09-01
- Volume
- 53B
- Issue
- 5
- Pages
- P329-P340
- ISSN
- 1079-5014 (ISSN-L)
- 1758-5368
- OpenAlex
- W2104988505
- Cited by
- 380
- References
- 26
- Citations by year
- 2026: 4 · 2025: 6 · 2024: 9 · 2023: 9 · 2022: 13 · 2021: 15 · 2020: 14 · 2019: 15 · 2018: 17 · 2017: 13 · 2016: 15 · 2015: 23 · 2014: 18 · 2013: 19 · 2012: 24
- FWCI
- 20.32
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- The Journals of Gerontology Series B (publishedVersion)
- PubMed (publishedVersion)
- Funders
- University of Miami
- National Institutes of Health (5p50ag011748-05)
- National Institute on Aging (AG11748-05)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Social Sciences › Psychology › Developmental and Educational Psychology › Aging and Gerontology Research
- Social Sciences › Gender Studies › Gender and Technology in Education
- Keywords
- age differences, attitudes toward computers, older adults, computer experience, dehumanization, perceived control, attitude change, gender differences, community-dwelling adults
- MeSH terms
- Adult, Age Factors, Aged, Attitude to Computers, Computer Literacy, Female, Humans, Male, Middle Aged, Sex Factors, Stress, Physiological, Task Performance and Analysis, Workload
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