OASIS Connections: Results From an Evaluation Study
Abstract
Purpose of the study The objectives of this study were to evaluate a community-based basic computer and Internet training program designed for older adults, provide recommendations for program refinement, and gather preliminary information on program sustainability. Design and methods The program was developed by the OASIS Institute, a nonprofit agency serving older adults and implemented in 4 cities by community trainers across the United States. One hundred and ninety-six adults aged 40-90 years were assigned to the training or a wait-list control group. Knowledge of computers and the Internet, attitudes toward computers, and computer/Internet use were assessed at baseline, posttraining, and 3 months posttraining. Results The program was successful in increasing the computer/Internet skills of the trainees. The data indicated a significant increase in computer and Internet knowledge and comfort with computers among those who received the training. Further, those who completed the course reported an increase in both computer and Internet use 3 months posttraining. Implications The findings indicate that a community-based computer and Internet training program delivered by community instructors can be effective in terms of increasing computer and Internet skills and comfort with computer technology among older adults.
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A recent evaluation of a community-based computer training program showed that the advantage of programs similar to iPad intervention is that it can be effectively implemented with community volunteers.
“As shown in a recent evaluation of a community-based computer training program (Czaja, Lee, Branham, & Remis, 2012), the advantage of programs similar to iPad intervention is that it can be effectively implemented with community volunteers.”
From Training Older Adults to Use Tablet Computers: Does It Enhance Cognitive Function? (2016) · cites this paper as Czaja et al., 2012
Czaja et al. (2012) evaluated a community-based computer and internet training program designed for older adults and concluded that it can be effective in terms of increasing computer and internet skill as well as help older adults become more comfortable with computer technology.
“Czaja et al. (2012) evaluated a community-based computer and internet training program designed for older adults and concluded that it can be effective in terms of increasing computer and internet skill as well as help older adults become more comfortable with computer technology.”
From Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017) · cites this paper as Czaja et al., 2012
Cites
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Self-citationSharit, J., Hernández, M. A., Czaja, S. J., & Pirolli, P. (2008) · ACM Transactions on Computer-Human Interaction · doi:10.1145/1352782.1352785 · Cited by 217 · see citing works
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Vaportzis, E., Giatsi Clausen, M., & Gow, A. J. (2017) · Frontiers in Psychology · doi:10.3389/fpsyg.2017.01687 · Cited by 916 · see citing works
“Czaja et al. (2012) evaluated a community-based computer and internet training program designed for older adults and concluded that it can be effective in terms of increasing computer and internet skill as well as help older adults become more comfortable with computer technology.”
BackgroundFrom internet access to internet skills: digital inequality among older adults
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“Establishing a better understanding of older adults’ Internet skills and variations in skills among this diverse group could help better customize training programs and computer courses for older adults [22], including those living in rural areas [62].”
BackgroundTraining Older Adults to Use Tablet Computers: Does It Enhance Cognitive Function?
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Computer Proficiency Questionnaire: Assessing Low and High Computer Proficient Seniors
Boot, W. R., Charness, N. H., Czaja, S. J., Sharit, J., Rogers, W. A., Fisk, A. D., Mitzner, T. L., Lee, C. C., & Nair, S. N. (2013) · The Gerontologist · doi:10.1093/geront/gnt117 · Cited by 229 · see citing works
“In fact recent data from a study evaluating a community-based computer and Internet class designed for older adults indicated that an important area of needed course refinement was a method for matching the initial skill level of the course participants (Czaja, Lee, Branham, & Remis, 2012).”
MethodSelf-citationCognitive Aging: Progress in Understanding and Opportunities for Action
(2015) · Military Medicine · doi:10.7205/milmed-d-15-00292 · Cited by 152 · see citing works
“Furthermore, designers should take into account the credibility of information, privacy, trust, and ease of training (Czaja et al., 2012; Sharit et al., 2009).”
BackgroundOlder audiences in the digital media environment
Nimrod, G. (2016) · Information Communication & Society · doi:10.1080/1369118x.2016.1164740 · Cited by 134 · see citing works
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Catalyst to Connection: When Technical Difficulties Lead to Social Support for Older Adults
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“Although prior research documents that older adults have some negative attitudes toward ICTs (Berkowsky, Cotten, Yost, & Winstead, 2013; Czaja, Lee, Branham, & Remis, 2012; Xie, 2003), our analysis uncovers a more optimistic attitude toward ICT use among older adults.”
ResultRikard, R. V., Berkowsky, R. W., & Cotten, S. R. (2017) · Gerontology · doi:10.1159/000482017 · Cited by 43 · see citing works
Involving Senior Workers in Crowdsourced Proofreading
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Sustainable Technologies for Older Adults
Morato, J., Sánchez-Cuadrado, S., Iglesias, A. M., Campillo, A., & Fernández-Panadero, C. (2021) · Sustainability · doi:10.3390/su13158465 · Cited by 40 · see citing works
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“In addition to public libraries, senior centers and community centers generally offer computer and Internet courses, which can make older non-Internet users feel more comfortable seeking health information online.(34,35) Improving Internet access and skills Table 2.”
Taha, J., Czaja, S., & Sharit, J. (2016) · doi:10.1080/03601277.2015.1109405 · Cited by 22 · see citing works
“Prior research in classroom-based training has indicated that mixed skill levels among trainees can influence the training benefits for those with both low and high skills (Czaja, Lee, Branham, & Remis, 2012).”
BackgroundSelf-citationImproving older adults’ accessibility to the web using real-time online interactive guides
Taieb‐Maimon, M., & Vaisman-Fairstein, E. (2022) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2022.102830 · Cited by 11 · see citing works
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Effective engagement in computerized cognitive training for older adults
Guimarães, A. L., Lin, F. V., Panizzutti, R., & Turnbull, A. G. (2025) · Ageing Research Reviews · doi:10.1016/j.arr.2024.102650 · Cited by 8 · see citing works
Matchanova, A., Sheppard, D. P., Medina, L. D., Morgan, E. E., & Woods, S. P. (2021) · Psychology and Health · doi:10.1080/08870446.2021.1960990 · Cited by 8 · see citing works
“…behaviors (chevalier et al., 2015; Woods et al., 2019), possibly due to higher rates of neurocognitive disorders (see Hardy & Vance, 2009), medical comorbidities (Rodgriguez-Penney et al., 2013), polypharmacy (Halloran et al., 2019), and reduced familiarity using the Internet (czaja et al., 2012).”
BackgroundImproving the psychosocial environment for older trainees: Technological training as an illustration
Taylor, M. A., & Bisson, J. B. (2021) · Human Resource Management Review · doi:10.1016/j.hrmr.2020.100821 · Cited by 5 · see citing works
Computer and Internet Literacy in Older Age
Herghelegiu, A. M., Prada, G. I., & Nacu, R. M. (2015) · E-Health and Bioengineering Conference (EHB) · doi:10.1109/ehb.2015.7391399 · Cited by 5 · see citing works
“proved to be successful [9-11].”
Aslan, A., Mold, F., van Marwijk, H., & Armes, J. (2026) · Educational Gerontology · doi:10.1080/03601277.2026.2684737
The Unplugged Patient: A Case Report on Bridging the Digital Divide in Palliative Care
Abdelkhaleq, H., Admane, S., Reddy, A. S., & Bruera, E. D. (2026) · Journal of Pain and Symptom Management · doi:10.1016/j.jpainsymman.2026.06.026
Older adults learning technology in nonformal settings: a scoping review
Kobrin, J. D., Ballesteros, E., & Davenport, L. (2026) · International Journal of Lifelong Education · doi:10.1080/02601370.2026.2692374
Modelling the digital learning environment of older adults with peer support: a factorial approach
Tirado-Morueta, R., López-Sánchez, F., Rodriguez-Alarcon, L., & Duarte-Hueros, A. M. (2026) · Frontiers in Education · doi:10.3389/feduc.2026.1728714
Aging, mind and brain: A human factors engineering perspective
Czaja, S. (2017) · doi:10.1002/9781118772034.ch30
Self-citation
- Authors
- Czaja, S. J., Lee, C. C., Branham, J., & Remis, P.
- Affiliations
- University of Miami (US)
- OASIS Institute (US)
- Corresponding author
- Lee, C. C.
- ORCID
- Czaja, S. J.
- Venue
- The Gerontologist
- Publisher
- Oxford University Press (OUP)
- Published
- 2012-03-08
- Volume
- 52
- Issue
- 5
- Pages
- 712-721
- ISSN
- 0016-9013 (ISSN-L)
- 1758-5341
- OpenAlex
- W2144647011
- Cited by
- 29
- References
- 0
- Citations by year
- 2026: 4 · 2025: 1 · 2024: 1 · 2022: 2 · 2021: 3 · 2020: 1 · 2018: 3 · 2017: 2 · 2016: 3 · 2015: 3 · 2014: 4 · 2013: 2
- FWCI
- 7.19
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- The Gerontologist (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Information Systems › Digital literacy in education
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Keywords
- older adults, computer training, online training, community-based training, program evaluation, program sustainability, computer skills, attitudes toward computers, technology use
- MeSH terms
- Adult, Aged, Aged, 80 and over, Aging, Attitude to Computers, Computer User Training, Computers, Female, Follow-Up Studies, Humans, Male, Middle Aged, Surveys and Questionnaires, Socioeconomic Factors, United States, Program Evaluation, Internet, Community-Based Participatory Research
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