The DOI matches its Crossref record; 74 of the 74 references it cites were found in a registry or an index.
Making Services Work for Poor People
Abstract
The weak link between public spending in health and education, and health and education outcomes can be partially explained by the fact that the delivery of services that are critical to human development — health, education, water and sanitation— are widely failing poor people. The money is often spent on private goods or on the non-poor; it often fails to reach the frontline service provider; incentives for service delivery by providers are weak; and poor people sometimes fail to demand these services. This paper examines the experience with alternative mechanisms for service delivery — contracting out to the private and NGO sectors, community participation, co-financing by service beneficiaries — and shows that this, as well as the experience of more traditional public sector provision, can be interpreted by looking at three principal-agent relationships in the service-delivery chain: between policymakers and providers; between clients and providers; and between clients (as citizens) and policymakers. Weaknesses in one or more of these relationships can lead to service-delivery failure, while attempts to strengthen one may not always work because of deficiencies in other links in the chain.
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Cites
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Cited by
Co-Governance for Accountability: Beyond “Exit” and “Voice”
Ackerman, J. (2004) · World Development · doi:10.1016/j.worlddev.2003.06.015 · Cited by 565
Does Transparency Improve Governance?
Kosack, S., & Fung, A. (2014) · Annual Review of Political Science · doi:10.1146/annurev-polisci-032210-144356 · Cited by 420
The VAT in Developing and Transitional Countries
Bird, R., & Gendron, P.-P. (2007) · Cambridge University Press eBooks · doi:10.1017/cbo9780511619366 · Cited by 376
Governance Failure: Rethinking the Institutional Dimensions of Urban Water Supply to Poor Households
Bakker, K., Kooy, M., Shofiani, N. E., & Martijn, E.-J. (2008) · World Development · doi:10.1016/j.worlddev.2007.09.015 · Cited by 279
James, C. D., Hanson, K., McPake, B., Balabanova, D., Gwatkin, D., Hopwood, I., Kirunga, C., Knippenberg, R., Meessen, B., Morris, S. S., et al. (2006) · Applied Health Economics and Health Policy · doi:10.2165/00148365-200605030-00001 · Cited by 260
Metadata
- Authors
- Devarajan, S.
- Venue
- Journal of African Economies
- Publisher
- Oxford University Press (OUP)
- Published
- 2004-07-01
- Volume
- 13
- Issue
- suppl_1
- Pages
- i142-i166
- ISSN
- 0963-8024 (ISSN-L)
- 1464-3723
- OpenAlex
- W2155851066
- Cited by
- 422
- References
- 74
- FWCI
- 41.79
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
