The DOI matches its Crossref record.
The New Consultation: Developing doctor-patient communication
Abstract
The consultation is 'the central act of medicine': the meeting between the patient and the doctor. The first part of this resource takes the reader from the context of the consultation in society and with the medical profession, to the intimacy of the consulting room, and then delves into its processes, and the second half takes the reader into the practicalities of learning and teaching effective consultations. It is an essential aid for all doctors and their educators to increase the effectiveness of their consultations and to help to make them more patient-centred. It includes theoretical background as well as practical help for both consulters and teachers.
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“Many, including Pendleton [47], have highlighted the importance of a safe and supportive climate for the exchange of feedback.”
From Guidelines: The do’s, don’ts and don’t knows of feedback for clinical education. (2015) · cites this paper as [47]
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Twelve tips for giving feedback effectively in the clinical environment
Ramani, S., & Krackov, S. K. (2012) · Medical Teacher · doi:10.3109/0142159x.2012.684916 · Cited by 438
Guidelines: The do’s, don’ts and don’t knows of feedback for clinical education.
Lefroy, J., Watling, C., Teunissen, P. W., & Brand, P. (2015) · Perspectives on Medical Education · doi:10.1007/s40037-015-0231-7 · Cited by 347
UK consensus statement on the content of communication curricula in undergraduate medical education
Von Fragstein, M., Silverman, J., Cushing, A., Quilligan, S., Salisbury, H., Wiskin, C., & on behalf of the UK Council for Clinical Communication Skills Teaching in Undergraduate Medical Education (2008) · Medical Education · doi:10.1111/j.1365-2923.2008.03137.x · Cited by 330
Patients' ideas, concerns, and expectations (ICE) in general practice: impact on prescribing
Matthys, J., Elwyn, G. J., Nuland, M. V., Maele, G. V., Sutter, A. D., Meyere, M. D., & Deveugele, M. I. (2008) · British Journal of General Practice · doi:10.3399/bjgp09x394833 · Cited by 134
New methods, old problems: A sceptical view of innovation in qualitative research
Travers, M. (2009) · Qualitative Research · doi:10.1177/1468794108095079 · Cited by 131
Metadata
- Authors
- Pendleton, D., Schofield, T., Tate, P., & Havelock, P.
- Venue
- Oxford University Press eBooks
- Publisher
- Oxford University Press
- Published
- 2003-04
- OpenAlex
- W4243309164
- Cited by
- 143
- References
- 0
- Citations by year
- 2026: 4 · 2025: 10 · 2024: 5 · 2023: 7 · 2022: 10 · 2021: 14 · 2020: 6 · 2019: 6 · 2018: 8 · 2017: 8 · 2016: 5 · 2015: 10 · 2014: 3 · 2013: 8 · 2012: 5
- FWCI
- 2.16
- Type
- book
- Language
- en
- Open access
- closed
- Locations
- Oxford University Press eBooks (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Social Sciences › Education › Innovations in Medical Education
- Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
- Keywords
- doctor-patient consultation, patient-centered care, consultation skills, medical education, teaching consultation, physician-patient relationship, medical profession
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