Benchmarking And Datasets For Ambient Clinical Documentation: A Scoping Review Of Existing Frameworks And Metrics For AI-Assisted Medical Note Generation
Open accessAbstract
Background: The increasing adoption of ambient artificial intelligence (AI) scribes in healthcare has created an urgent need for robust evaluation frameworks to assess their performance and clinical utility. While these tools show promise in reducing documentation burden, there remains no standardized approach for measuring their effectiveness and safety. Objective: To systematically review existing evaluation frameworks and metrics used to assess AI-assisted medical note generation from doctor-patient conversations, and provide recommendations for future evaluation approaches. Methods: A scoping review following PRISMA guidelines was conducted across PubMed, IEEE Explore, Scopus, Web of Science, and Embase to identify studies evaluating ambient scribe technology between 2020-2025. Studies were included if they were peer-reviewed, focused on clinical ambient scribe evaluation from speaking to note production, and described an evaluation approach. Extracted data included evaluation metrics, benchmarking approaches, dataset characteristics, and model performance. Results: Seven studies met inclusion criteria. Evaluation approaches varied widely, from traditional natural language processing metrics like ROUGE and BERTScore to domain-specific measures such as clinical accuracy and bias. Critical gaps identified include: 1) wide diversity of evaluation metrics making cross-study comparison challenging, 2) limited integration of clinical relevance in automated metrics, 3) lack of standardized approaches for crucial metrics like hallucinations and errors, and 4) minimal diversity in clinical specialties evaluated. Only two datasets were publicly available for benchmarking. Conclusions: This review reveals significant heterogeneity in how ambient scribes are evaluated, highlighting the need for standardized evaluation frameworks. We propose recommendations for developing comprehensive evaluation approaches that combine automated metrics with clinical quality measures. Future work should focus on creating public benchmarks across diverse clinical settings and establishing consensus on critical safety and quality metrics.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
AI-generated summaries can be imperfect.
“AI-generated summaries can be imperfect, and several techniques to determine and classify AI-generated errors exist.12”
From Clinical AI Scribes in primary care: accuracy, error severity and implications for clinical practice (2025) · cites this paper as [12]
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
No references could be resolved yet.
Research works printed but not linked: 5
- Asma Ben Abacha, Wen-wai Yim, Yadan Fan, and Thomas Lin. 2023. An Empirical Study of Clinical Note Generation from Doctor-Patient Encounters. In Proceedings of the 17th Conference of the European Chapter of the Association for Computational Linguistics, pages 2291-2302, Dubrovnik, Croatia. Association for Computational Linguistics.
- Kernberg A, Gold JA, Mohan V. Using ChatGPT-4 to Create Structured Medical Notes From Audio Recordings of Physician-Patient Encounters: Comparative Study. J Med Internet Res. 2024;26:e54419. Published 2024 Apr 22. doi:10.2196/54419 · DOI · Paper page
- Yim, Ww., Fu, Y., Ben Abacha, A. et al. Aci-bench: a Novel Ambient Clinical Intelligence Dataset for Benchmarking Automatic Visit Note Generation. Sci Data 10, 586 (2023). https://doi.org/10.1038/s41597-023-02487-3. · DOI · Paper page
- Aaron Tierney, Gregg Gayre, Brian Hoberman, Britt MAttern, Manuel Ballesca, Patricia Kipnis, Vincent Liu, Kristine Lee. Ambient Artificial Intelligence Scribes to Alleviate the Burden of Clinical Documentation. NEJM Catalyst. doi: 10.1056/CAT.23.0404. · DOI · Paper page
- Afshar M, et al. A Novel Playbook for Pragmatic Trial Operations to Monitor and Evaluate Ambient Artificial Intelligence in Clinical Practice. medRxiv 2024.12.27.24319685; doi: https://doi.org/10.1101/2024.12.27.24319685. Accessed 26th Jan 2025. 18 https://www.medrxiv.org/content/10.1101/2024.09.12.24313556v1. Accessed 27th Jan 2025. 17 https://arxiv.org/abs/2409.16307. Accessed 20th Jan 2025. 16 https://arxiv.org/html/2408.14568v1. Accessed 20th Jan 2025. · DOI
Cited by
Sorted by citations
Clinical AI Scribes in primary care: accuracy, error severity and implications for clinical practice
Draper, T. C., Cox, T., Lamb-Riddell, K., Moretti, L. A., McCormick, J., Trowell, S., Kiely, J., & Luxton, R. (2025) · BMJ Digital Health & AI · doi:10.1136/bmjdhai-2025-000092 · Cited by 10 · see citing works
The Impact of Acoustic and Informational Noise on AI-Generated Clinical Summaries
Draper, T. C., Leake, J., Lamb-Riddell, K., Cox, T., McCormick, J., Trowell, S., Kiely, J., & Luxton, R. (2025) · medRxiv · doi:10.1101/2025.03.24.25324398 · Cited by 5
“Some of these products, together with databases of doctor patient encounters generated by these products, are also described in the bibliography of [11].”
InfluentialAI-generated clinical summaries: errors and susceptibility to speech and speaker variability
Draper, T. C., Leake, J., Cox, T., Lamb-Riddell, K., Johns, B. E., McCormick, J., Trowell, S., Kiely, J., & Luxton, R. (2025) · medRxiv · doi:10.1136/bmjhci-2025-101918 · Cited by 4 · see citing works
“Examples and phonological interpretations are provided in online supplemental table S6.”
Impact of acoustic and informational noise on AI-generated clinical summaries
Draper, T. C., Leake, J., Lamb-Riddell, K., Cox, T. M., McCormick, J., Trowell, S., Kiely, J., & Luxton, R. W. (2025) · BMJ Digital Health & AI · doi:10.1136/bmjdhai-2025-000057 · Cited by 10 · see citing works
“6 These include automated approaches, for example, ROUGE (Recall-Oriented Understudy for Gisting Evaluation) and BERT (Bidirectional Encoder Representations from Transformers) 13–16 and also manual approaches, 12 in which the clinical notes are compared with the original audio file, often by…”
Heimbruch, H. H. H., Solomon, W. T., Junaid, S. A., Eke, D. O., Tata, L., Oluwadare, O. E., & Shehu, H. (2026) · Epidemiology and Health Data Insights · doi:10.63946/ehdi/18797
“…studies also reveal that the impact of automation on after-hours EHR use is complex, with some clinicians experiencing an increase in documentation time when review processes are not sufficiently streamlined, underscoring the importance of workflow design and human-in-the-loop structures [22, 36].”
- Authors
- Gebauer, S.
- Corresponding author
- Gebauer, Sarah
- ORCID
- Gebauer, Sarah
- Venue
- medRxiv
- Publisher
- openRxiv
- Published
- 2025-01-29
- OpenAlex
- W4407003879
- Cited by
- 15
- References
- 0
- Citations by year
- 2026: 8 · 2025: 7
- Type
- posted content
- Language
- en
- Open access
- green
- doi.org
- Licence
- Locations
- medRxiv (acceptedVersion, cc-by-nc)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Physical Sciences › Computer Science › Artificial Intelligence › Machine Learning in Healthcare
- Keywords
- ambient AI scribes, clinical documentation, evaluation metrics, benchmarking, hallucination detection, clinical accuracy, clinical bias, doctor-patient conversation, natural language processing evaluation, clinical quality indicators
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review