The DOI matches its Crossref record; 26 of the 26 references it cites were found in a registry or an index.
Measuring maintenance performance: a holistic approach
Abstract
201805 bcwh
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Measuring the efficiency of decision making units
Charnes, A., Cooper, W. W., & Rhodes, E. (1978) · European Journal of Operational Research · doi:10.1016/0377-2217(78)90138-8 · Cited by 29,767
The balanced scorecard : measures that drive performance
Caplan, R. S. (1992) · Harvard business review · Cited by 12,085
(1992) · PubMed · Cited by 7,979
Using the balanced scorecard as a strategic management system
Kaplan, R. S., & Norton, D. P. (1996) · Harvard business review · Cited by 5,015
Quinn, R. E., & Rohrbaugh, J. (1983) · Management Science · doi:10.1287/mnsc.29.3.363 · Cited by 3,329
Performance measurement system design: A literature review and research agenda
Neely, A., Gregory, M., & Platts, K. (1995) · International Journal of Operations & Production Management · doi:10.1108/01443579510083622 · Cited by 3,259
Data Envelopment Analysis: Theory, Methodology, and Applications
Charnes, A., Cooper, W. W., Lewin, A. Y., & Seiford, L. M. (1994) · Springer eBooks · doi:10.1007/978-94-011-0637-5 · Cited by 2,871
Hammer, M. M., & Champy, J. A. (1993) · Cited by 2,519
Ziegel, E. R., Kaplan, R., & Norton, D. (1998) · Technometrics · doi:10.2307/1271199 · Cited by 2,187
Putting the Balanced Scorecard to Work
Kaplan, R. S., & Norton, D. P. (1998) · The Economic Impact of Knowledge · doi:10.1016/b978-0-7506-7009-8.50023-9 · Cited by 2,180
Metadata
- Authors
- Tsang, A. H. C., Jardine, A. K. S., & Kolodny, H.
- Venue
- International Journal of Operations & Production Management
- Publisher
- Emerald
- Published
- 1999-07
- Volume
- 19
- Issue
- 7
- Pages
- 691-715
- ISSN
- 0144-3577 (ISSN-L)
- OpenAlex
- W2132709270
- Cited by
- 257
- References
- 26
- FWCI
- 4.39
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Measuring maintenance performance: a holistic approach. https://app.cochat.ai/papers/10.1108/01443579910271674
- The paper
- Tsang, A. H. C., Jardine, A. K. S., & Kolodny, H. (1999). Measuring maintenance performance: a holistic approach. International Journal of Operations & Production Management. https://doi.org/10.1108/01443579910271674
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.