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Cited by 407

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Supply chain management: an empirical study of its impact on performance

Tan, Keah‐Choon, Kannan, Vijay R., Handfield, Robert B., Ghosh, Soumen·1999·International Journal of Operations & Production Management

Abstract

Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been universally successful and have in many cases failed to yield the desired results. This study presents details of a survey carried out to determine whether particular quality management, supply base management, and customer relations practices can impact corporate performance. In addition it examines the impact analyzing the competitive environment has on performance. Regression models identify several factors that directly and positively impact corporate performance. These include the extent to which companies analyze the strategies of competitors and determine future customer requirements, and the commitment they have to evaluating performance throughout the supply chain.

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Crossref · 10.1108/01443579910287064

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Metadata

Authors
Tan, K., Kannan, V. R., Handfield, R. B., & Ghosh, S.
Venue
International Journal of Operations & Production Management
Publisher
Emerald
Published
1999-10-01
Volume
19
Issue
10
Pages
1034-1052
ISSN
0144-3577 (ISSN-L)
OpenAlex
W2054678350
Cited by
407
References
1
FWCI
10.33
Type
journal article
Language
en
Open access
closed

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.