The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Factors underlying attitude formation towards online banking in Finland
Abstract
The study explored the effect of different factors affecting attitude formation towards Internet banking (online banking) in Finland. The purpose of this paper is to determine those factors that influence the formation of attitude towards Internet banking on the one hand, and their relation to the use of online banking services, on the other. To attain these, a large survey (1,167 responses) was carried out during the summer of 2000 in Finland. Attitude formation was studied by the use of a structural equation model. The results are expected to provide both theoretical and practical contributions in the area of electronic retail banking and understanding of consumer behaviour in the turbulent financial services industry.
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Citations
Cites
Estimating Nonresponse Bias in Mail Surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.2307/3150783 · Cited by 12,222
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Determinants of success for computer usage in small business
DeLone, W. H. (1988) · MIS Quarterly · doi:10.2307/248803 · Cited by 703
Cited by
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Kesharwani, A., & Singh Bisht, S. (2012) · International Journal of Bank Marketing · doi:10.1108/02652321211236923 · Cited by 517
Consumer acceptance of internet banking: The influence of internet trust
Grabner‐Kräuter, S., & Faullant, R. (2008) · International Journal of Bank Marketing · doi:10.1108/02652320810913855 · Cited by 316
Chawla, D., & Joshi, H. (2023) · Global Business Review · doi:10.1177/0972150920924506 · Cited by 144
Online Purchase Intentions: An Empirical Testing of a Multiple-Theory Model
Järveläinen, J. (2007) · Journal of Organizational Computing and Electronic Commerce · doi:10.1080/10919390701291000 · Cited by 86
Metadata
- Authors
- Karjaluoto, H., Mattila, M., & Pento, T.
- Venue
- International Journal of Bank Marketing
- Publisher
- Emerald
- Published
- 2002-11-01
- Volume
- 20
- Issue
- 6
- Pages
- 261-272
- ISSN
- 0265-2323 (ISSN-L)
- OpenAlex
- W1990525979
- Cited by
- 597
- References
- 3
- FWCI
- 19.65
- Type
- journal article
- Language
- en
- Open access
- closed
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- Karjaluoto, H., Mattila, M., & Pento, T. (2002). Factors underlying attitude formation towards online banking in Finland. International Journal of Bank Marketing. https://doi.org/10.1108/02652320210446724
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
