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Cited by 19International Student and Expatriate ChallengesGlobal and Cross-Cultural ManagementLanguage, Communication, and Linguistic Studies

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Intercultural training: six measures assessing training needs

Graf, Andrea, Mertesacker, Marion·2009·Journal of European Industrial Training
DOI 10.1108/03090590910974419
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Abstract

Purpose The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application‐oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in interactive intercultural exercises to evaluate the psychometric quality and practicability of the questionnaires for training purposes. Design/methodology/approach Psychometric quality including prognostic power of ICSI, FLCS, NVCCS, ISAS, TIHK, and SIB was tested by correlating subjects' questionnaires results with observations of their actual behaviour in intercultural exercises. Findings Satisfying psychometric quality and prognostic validity of almost all measures was found. Especially TIHK, ICSI, and FLCS score well for assessing training needs whereas the results for SIB were problematic. Research limitations/implications The study observed student participants of the same culture. Replication studies should examine large samples of different cultural backgrounds and manager populations. Practical implications Human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weaknesses in intercultural competence in order to create tailor‐made training interventions. Originality/value The study is the first providing information about the psychometric quality, including predictive powe…

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Metadata

Authors
Graf, A., & Mertesacker, M.
Affiliations
University of Regensburg (DE)
ORCID
Graf, Andrea
Venue
Journal of European Industrial Training
Publisher
Emerald
Published
2009-07-24
Volume
33
Issue
6
Pages
539-558
ISSN
0309-0590 (ISSN-L)
DOI
10.1108/03090590910974419
OpenAlex
W1977128391
Cited by
19
References
75
Citations by year
2022: 1 · 2021: 2 · 2020: 1 · 2017: 3 · 2016: 2 · 2015: 1 · 2014: 2 · 2013: 1 · 2012: 5
FWCI
6.79
Type
journal article
Language
en
Open access
closed
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
  • Journal of European Industrial Training (publishedVersion)
  • University of Regensburg Publication Server (University of Regensburg) (submittedVersion)
Topics
  • Social Sciences › Communication › International Student and Expatriate Challenges
  • Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
  • Social Sciences › Communication › Language, Communication, and Linguistic Studies
Keywords
intercultural training, training needs assessment, intercultural competence, international human resource management, psychometric properties, predictive validity, questionnaire development

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Graf, A., & Mertesacker, M. (2009). Intercultural training: six measures assessing training needs. Journal of European Industrial Training. https://doi.org/10.1108/03090590910974419