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Cited by 277

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

An international analysis of emotional and rational appeals in services vs goods advertising

Albers‐Miller, Nancy D., Royne Stafford, Marla·1999·Journal of Consumer Marketing

Abstract

The growth of international business, combined with an increase in the number of service offerings, underscores the importance of understanding effective promotional strategies for services versus goods in international markets. The current study examines advertising appeals for services and goods across four different countries: Brazil, Taiwan, Mexico and the USA. Results of a content analysis indicate that the use of rational and emotional appeals differs across both product type and country. It is suggested that culture plays a role in the use of the appeals and that the product type × country interaction is strongly reflected in Taiwanese and US advertising.

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Metadata

Authors
Albers‐Miller, N. D., & Royne Stafford, M.
Venue
Journal of Consumer Marketing
Publisher
Emerald
Published
1999-02-01
Volume
16
Issue
1
Pages
42-57
ISSN
0736-3761 (ISSN-L)
OpenAlex
W2152914770
Cited by
277
References
1
FWCI
2.73
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: An international analysis of emotional and rational appeals in services vs goods advertising. https://app.cochat.ai/papers/10.1108/07363769910250769
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Albers‐Miller, N. D., & Royne Stafford, M. (1999). An international analysis of emotional and rational appeals in services vs goods advertising. Journal of Consumer Marketing. https://doi.org/10.1108/07363769910250769

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.