Measuring resilience in health care provider organizations
Abstract
Health care providers offer an ideal setting to study the effectiveness of resilient behavior. The notion of a resilient organization is an emerging concept for understanding and coping with the modern‐day pace of change and associated work stress. Resilience is the ability of an individual or organization to expeditiously design and implement positive adaptive behaviors matched to the immediate situation, while enduring minimal stress. This paper reports on the development and testing of several scales designed to measure aspects of resilience in the health care provider industry. Six factors explaining over half the instrument variance were found, including: goal‐directed solution seeking; avoidance; critical understanding; role dependence; source reliance; and resource access. Results are discussed and future research is outlined.
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Resilient organizations rely on decentralization, self-organization, and shared decision-making.
“Rather, those organizations rely on decentralization, self-organization, and shared decision-making (Mallak 1998;Denhardt and Denhardt 2010;Lengnick-Hall et al. 2011).”
From Organizational resilience: a capability-based conceptualization (2020) · cites this paper as Mallak 1998
Resilient organizations are not managed hierarchically.
“Researchers agree that resilient organizations are not managed hierarchically.”
From Organizational resilience: a capability-based conceptualization (2020) · cites this paper as Mallak 1998
Cites
An Index of Factorial Simplicity
Kaiser, H. F. (1974) · Psychometrika · doi:10.1007/bf02291575 · Cited by 14,898 · see citing works
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Developing a capacity for organizational resilience through strategic human resource management
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011) · Human Resource Management Review · doi:10.1016/j.hrmr.2010.07.001 · Cited by 2,046 · see citing works
Organizational resilience: a capability-based conceptualization
Duchek, S. (2020) · Business Research · doi:10.1007/s40685-019-0085-7 · Cited by 2,027 · see citing works
“For example, Mallak (1998) develops and tests a scale for measuring resilience using a survey in the health care provider industry.”
BackgroundMethodInfluentialPanteli, M., & Mancarella, P. (2015) · Electric Power Systems Research · doi:10.1016/j.epsr.2015.06.012 · Cited by 932 · see citing works
- Authors
- Mallak, L. A.
- Affiliations
- Western Michigan University (US)
- Corresponding author
- Mallak, Larry A.
- Venue
- Health Manpower Management
- Publisher
- Emerald
- Published
- 1998-08-01
- Volume
- 24
- Issue
- 4
- Pages
- 148-152
- ISSN
- 0955-2065 (ISSN-L)
- OpenAlex
- W2025440672
- Cited by
- 252
- References
- 1
- Citations by year
- 2026: 13 · 2025: 15 · 2024: 31 · 2023: 21 · 2022: 40 · 2021: 25 · 2020: 14 · 2019: 15 · 2018: 12 · 2017: 11 · 2016: 13 · 2015: 11 · 2014: 4 · 2013: 10 · 2012: 6
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Health Manpower Management (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Psychology › Clinical Psychology › Resilience and Mental Health
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Business, Management and Accounting › Strategy and Management › Supply Chain Resilience and Risk Management
- Keywords
- organizational resilience, healthcare workers, resilience measurement, scale development, occupational stress, pace of change, avoidance, critical understanding, access to resources, adaptive behavior
- MeSH terms
- Adaptation, Psychological, Decision Making, Organizational, Humans, Institutional Management Teams, Michigan, Nurse Administrators, Operations Research, Organizational Innovation, Power, Psychological, Psychology, Industrial, Role, Organizational Culture
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