The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.
Teleworking: An assessment of the benefits and challenges.
Abstract
Of all the changes in work over the last century, arguably the greatest impact upon the way work is done can be attributed to the exponential growth of flexible working patterns. The basis of flexible working is captured by a BT plc strap‐line: work is not a place where you go but rather something you do! As the renowned futurist, Alvin Toffler, has indicated – “work is not necessarily going to take place in offices or factories. It is going to take place everywhere, anytime” (Toffler, A., The Third Wave, Morrow, New York, NY, 1980). There is a wealth of guidance available on how to improve the flexibility available within organizations from the enormous range of “flexible working solutions” books through to the consultancies that now include flexible working as prominent packages in their service portfolio. In this paper, the teleworking means of flexible working is explored and an assessment is made of its growth, advantages and disadvantages, implementation programs for successful teleworking and a case assessing the advances that BT plc have made in becoming a teleworking organization.
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In the citing paper
“Hence, it increases job opportunities for women and employees with disability (Morgan, 2004).”
From E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go (2020) · cites this paper as Morgan, 2004
Citations
Cites
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Telework: Towards the elusive office
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Baker, H. H., & Drucker, P. F. (1955) · Industrial and Labor Relations Review · doi:10.2307/2520048 · Cited by 266
Telework and the Information Age
Stanworth, C. (1998) · New Technology Work and Employment · doi:10.1111/1468-005x.00038 · Cited by 93
A review of the empirical research on telecommuting and directions for future research
McCloskey, D. W., & Igbaria, M. (1998) · IGI Publishing eBooks · Cited by 84
Freeing work from the constraints of location and time
Bailyn, L. (1988) · New Technology Work and Employment · doi:10.1111/j.1468-005x.1988.tb00097.x · Cited by 75
Huws, U. E. (1991) · Futures · doi:10.1016/0016-3287(91)90003-k · Cited by 40
Fulton, C. (2002) · Global Knowledge, Memory and Communication · doi:10.1108/03074800210729665 · Cited by 17
Research works printed but not linked: 4
- Bailey, D. and Kurkland, N. (2000), “A review and new direction for telework research: study telework not teleworkers”, working paper, Stanford University, Stanford, CA.
- Department of Trade and Industry (2002), Labour Market Trends, Vol. 110 No. 6, June, Employment Relations Directorate, Department of Trade and Industry, HMSO, London.
- Duxbury, L. and Higgins, C. (2002), “Telework: a primer for the millennium introduction”, in Cooper, C. and Burke, R. (Eds), The New World of Work: Challenges and Opportunities, Blackwell, Oxford.
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Cited by
Grant, C. A., Wallace, L. M., & Spurgeon, P. C. (2013) · Employee Relations · doi:10.1108/er-08-2012-0059 · Cited by 597
Working from home: Characteristics and outcomes of telework.
Nakrošienė, A., Bučiūnienė, I., & Goštautaitė, B. (2019) · International Journal of Manpower · doi:10.1108/ijm-07-2017-0172 · Cited by 547
E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go
Contreras, F., Baykal, E., & Abid, G. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2020.590271 · Cited by 809
Palumbo, R. (2020) · International Journal of Public Sector Management · doi:10.1108/ijpsm-06-2020-0150 · Cited by 566
Co‐workers working from home and individual and team performance
van der Lippe, T., & Lippényi, Z. (2019) · New Technology Work and Employment · doi:10.1111/ntwe.12153 · Cited by 389
Metadata
- Authors
- Morgan, R. E.
- Affiliations
- Aberystwyth University (GB)
- Corresponding author
- Morgan, Robert E.
- ORCID
- Morgan, Robert E.
- Venue
- European Business Review
- Publisher
- Emerald
- Published
- 2004-08-01
- Volume
- 16
- Issue
- 4
- Pages
- 344-357
- ISSN
- 0955-534X (ISSN-L)
- OpenAlex
- W2060517951
- Cited by
- 172
- References
- 10
- Citations by year
- 2026: 5 · 2025: 17 · 2024: 19 · 2023: 25 · 2022: 33 · 2021: 25 · 2020: 15 · 2019: 7 · 2018: 1 · 2017: 2 · 2016: 4 · 2015: 1 · 2014: 3 · 2013: 5
- FWCI
- 1.26
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- European Business Review (publishedVersion)
- ORCA Online Research @Cardiff (Cardiff University) (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Social Sciences › Law › Labor Law and Work Dynamics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Keywords
- remote work, flexible work arrangements, organizational flexibility, future of work
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- CoChat. (2026). Citation check: Teleworking: An assessment of the benefits and challenges. https://app.cochat.ai/papers/10.1108/09555340410699613
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- Morgan, R. E. (2004). Teleworking: An assessment of the benefits and challenges. European Business Review. https://doi.org/10.1108/09555340410699613
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
