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Cited by 155Technology Adoption and User BehaviourERP Systems Implementation and ImpactInformation Technology Governance and Strategy

The DOI matches its Crossref record; 42 of the 44 references it cites were found in a registry or an index.

Understanding the implications of ICT adoption: insights from SMEs

Shiels, Helen, McIvor, Ronan, O'Reilly, Dolores·2003·Logistics Information Management
DOI 10.1108/09576050310499318
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Abstract

The phenomenon of the Internet has forced businesses and organisations to examine their existing business practices and adopt new methods of working, both for existing and potential customers. This paper presents an analysis of a pilot study of 24 SMEs, which seeks to elicit the various determinants of employing ICTs and the level of sophistication of use. The paper analyses the approach used to facilitate the introduction and implementation of new technologies, with a view to achieving integration with business processes. The discussion, based on the initial findings, examines the circumstances for ICT success and strategic effects resulting from implementation and use of such technologies. A conceptual model provides a framework for determining the level of sophistication of SMEs in their exploitation of ICTs. The findings highlight that characteristics of the firm and industry sector are contributory factors to the extent of adoption and exploitation of ICTs by SMEs, to support business processes.

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Citations

Cites

Show all 44 references

Research works printed but not linked: 12

  1. Alhadeff, J. and Cohen, R. (1997), “Assembling the right Internet business model”, DB2 Magazine, Winter, pp. 11‐16.
  2. Durkin, M. and McGowan, P. (2001), “Net effect ‐‐ views from the periphery: exploring the role and importance of the Internet on marketing activity in entrepreneurial firms”, Irish Marketing Review, Vol. 14, pp. 15‐25.
  3. Eveland, J.D. and Tornatzky, L.G. (1990), “The deployment of technology”, in Tornatsky, L.G. and Fleischer, M. (Eds), The Processes of Technological Innovation, Lexington Books, Lexington, MA, pp. 117‐48.
  4. Fallon, M. and Moran, P. (2000), “Information communication technology (ICT) and manufacturing SMEs”, 2000 Small Business and Enterprise Development Conference, 10‐11 April, Manchester University, Manchester, pp. 100‐9.
  5. Levy, M., Powell, P. and Yetton, P. (1998), “SMEs and the gains from IS: from cost reduction to value added”, paper presented at the IFIP 8.2 Conference, Finland.
  6. Nolan, R.L. (1979), “Managing the crisis in data processing”, Harvard Business Review, March/April, pp. 115‐26.
  7. Rodgers, E.M. (1995), Diffusion of Innovations, Free Press, New York, NY.
  8. Seeley, R. (1997), “Internet commerce emerges”, Application Development Trends, June, pp. 38‐48.
  9. Tidd, J., Bessant, J. and Pavitt, K.I. (1997), Integrating Technological, Market and Organisational Change, J. Wiley & Sons, Chicester.
  10. Umar, A. (1997), “E‐commerce bedrock”, Database Programming & Design, November, pp. 32‐9.
  11. Venkatraman, N. (1994), “IT‐enabled business transformation: from automation to business scope redefinition”, Sloan Management Review, Winter, pp. 73‐87.
  12. Whitley, R. (1986), “The revival of the small business in Europe”, in Greenfield, S.M. and Stricken, A. (Eds), Entrepreneurship and Social Change, Monographs in Economic Anthropology, No. 8, Economic Anthropology Press of America, Lanham, MD.

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Metadata

Authors
Shiels, H., McIvor, R., & O'Reilly, D.
Affiliations
University of Ulster (GB)
ORCID
McIvor, Ronan
Venue
Logistics Information Management
Publisher
Emerald
Published
2003-10-01
Volume
16
Issue
5
Pages
312-326
ISSN
0957-6053 (ISSN-L)
DOI
10.1108/09576050310499318
OpenAlex
W1996788206
Cited by
155
References
44
Citations by year
2026: 1 · 2024: 5 · 2023: 5 · 2022: 3 · 2021: 7 · 2020: 6 · 2019: 7 · 2018: 10 · 2017: 2 · 2016: 12 · 2015: 16 · 2014: 5 · 2013: 14 · 2012: 6
FWCI
6.85
Type
journal article
Language
en
Open access
closed
Licence
www.emerald.com/insight/site-policies (tdm)
Locations
Logistics Information Management (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
Keywords
ICT adoption, small and medium-sized enterprises, business process integration, technology implementation, technology adoption factors, conceptual model, firm characteristics, industry sectors

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