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Cited by 294

The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.

How supply chain analytics enables operational supply chain transparency: An organizational information processing theory perspective

Zhu, Suning, Song, Jiahe, Hazen, Benjamin T., Lee, Kang, Cegielski, Casey·2018·International Journal of Physical Distribution & Logistics Management

Abstract

Purpose: The global business environment combined with increasing societal expectations of sustainable business practices challenges firms with a host of emerging risk factors. As such, firms seek to increase supply chain transparency, enabling them to monitor operational activities and manage supply chain risks. Drawing on organizational information processing theory, the purpose of this paper is to examine how supply chain analytics (SCA) capabilities support operational supply chain transparency. Design/methodology/approach: Using data from 477 survey participants, hypotheses are tested using seemingly unrelated regression. Findings: The results reveal that: analytics capability in support of planning functions indirectly affects organizational supply chain transparency (OSCT) via SCA capabilities in source, make, and deliver functions; SCA capabilities in source, make, and deliver positively influence OSCT; and supply uncertainty moderates the relationship between SCA capabilities in make and OSCT. Research limitations/implications: This research suffers from limitations inherent in all survey-based research. Nonetheless, the authors found convincing evidence that suggests firms can employ SCA capabilities to meet transparency requirements. Practical implications: The findings inform design of SCA systems, noting the importance of linking planning tools with tools that support source, make, and deliver functions. The research also shows how transparency can be increased via employing SCA capabilities. Originality/value: This is one of first studies to empirically demonstrate that SCA capabilities can be used to increase supply chain transparency. The research also advances organizational information processing theory by illustrating an analytics capability paradox, where increased levels of certain analytics capabilities can become counterproductive in the face of supplier uncertainty.

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Crossref · 10.1108/ijpdlm-11-2017-0341

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Metadata

Authors
Zhu, S., Song, J., Hazen, B. T., Lee, K., & Cegielski, C.
Venue
International Journal of Physical Distribution & Logistics Management
Publisher
Emerald
Published
2018-01-18
Volume
48
Issue
1
Pages
47-68
ISSN
0960-0035 (ISSN-L)
OpenAlex
W2784191413
Cited by
294
References
11
FWCI
30.58
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: How supply chain analytics enables operational supply chain transparency: An organizational information processing theory perspective. https://app.cochat.ai/papers/10.1108/ijpdlm-11-2017-0341
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Zhu, S., Song, J., Hazen, B. T., Lee, K., & Cegielski, C. (2018). How supply chain analytics enables operational supply chain transparency: An organizational information processing theory perspective. International Journal of Physical Distribution & Logistics Management. https://doi.org/10.1108/ijpdlm-11-2017-0341

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.