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Cited by 442

The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.

The effects of convenience and speed in m-payment

Teo, Aik-Chuan, Tan, Garry Wei-Han, Ooi, Keng-Boon, Hew, Teck-Soon, Yew, King-Tak·2015·Industrial Management & Data Systems

Abstract

Purpose: – The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of technology (UTAUT) in the context of m-payment. Design/methodology/approach: – A predictive analysis approach was used to examine the PTC and PTS using a two-stage partial least square (PLS) and neural network (NN) analyses. Findings: – The findings reveal that only effort expectancy (EE) and facilitating conditions (FC) were discovered to significantly influence BI. More importantly, PTC was found to have positive significant relationship with EE and performance expectancy (PE). Moreover, PTS also supported the positive relationship with BI and EE. Practical implications: – The findings of the study provided further insights to mobile payment service providers, online banking industry players, and all decision makers and stakeholders involved. Originality/value: – Despite of many attempts devoted to understand m-payment adoption, the effects of PTC and PTS on m-payment are not well understood.

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Metadata

Authors
Teo, A.-C., Tan, G. W.-H., Ooi, K.-B., Hew, T.-S., & Yew, K.-T.
Venue
Industrial Management & Data Systems
Publisher
Emerald
Published
2015-03-09
Volume
115
Issue
2
Pages
311-331
ISSN
0263-5577 (ISSN-L)
OpenAlex
W2002177316
Cited by
442
References
10
FWCI
41.17
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The effects of convenience and speed in m-payment. https://app.cochat.ai/papers/10.1108/imds-08-2014-0231
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Teo, A.-C., Tan, G. W.-H., Ooi, K.-B., Hew, T.-S., & Yew, K.-T. (2015). The effects of convenience and speed in m-payment. Industrial Management & Data Systems. https://doi.org/10.1108/imds-08-2014-0231

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