Cited by 333Library Science and InformationWeb and Library ServicesLibrary Science and Information Literacy

The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries

Open access
Cox, Andrew M., Pinfield, Stephen, Rutter, Sophie·2019·Library Hi Tech

Abstract

Purpose: The last few years have seen a surge of interest in artificial intelligence (AI). The purpose of this paper is to capture a snapshot of perceptions of the potential impact of AI on academic libraries and to reflect on its implications for library work. Design/methodology/approach: The data for the study were interviews with 33 library directors, library commentators and experts in education and publishing. Findings: Interviewees identified impacts of AI on search and resource discovery, on scholarly publishing and on learning. Challenges included libraries being left outside the focus of development, ethical concerns, intelligibility of decisions and data quality. Some threat to jobs was perceived. A number of potential roles for academic libraries were identified such as data acquisition and curation, AI tool acquisition and infrastructure building, aiding user navigation and data literacy. Originality/value: This is one of the first papers to examine current expectations around the impact of AI on academic libraries. The authors propose the paradigm of the intelligent library to capture the potential impact of AI for libraries.

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Integrity signals

Registry

Crossref · 10.1108/lht-08-2018-0105

Cites

3 of 3 references verified0 citation errors · 0 not checkable

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  • This integrated workflow aligns with previous studies that emphasise the continuous data lifecycle, including curation, preservation, and reuse, as well as the collaborative and interconnected nature of research data services.

    “This integrated workflow aligns with previous studies that emphasise the continuous data lifecycle, including curation, preservation, and reuse, as well as the collaborative and interconnected nature of research data services (Cox, Pinfield & Rutter, 2019;Pratama, 2025).”

    From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox, Pinfield & Rutter, 2019

    In the concluding passage (section “!”, page unavailable), the paper identifies data management, curation and stewardship as potential library roles. The Library Manager passage also describes working with academics to create usable datasets. These passages support aspects of interconnected research-data services, but they do not set out a continuous data lifecycle encompassing preservation and reuse. (LLM, conf=0.84)

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  • Previous studies confirm that libraries are increasingly adopting AI and related technologies, with librarians expected to complement rather than compete with these developments.

    “Previous studies (Cox, 2022;Cox, Pinfield & Rutter, 2019;Noh, 2015) confirm that libraries are increasingly adopting AI and related technologies, with librarians expected to complement rather than compete with these developments.”

    From Librarians’ roles and responsibilities in managing data within academic libraries: A role-based data governance model (2026) · cites this paper as Cox, Pinfield & Rutter, 2019

    The background discussion (p. 3) says some AI applications have already reached academic libraries, but AI is only just coming into focus there and broader adoption was projected for the future. The discussion of librarians’ roles describes ways they might work with AI, while also warning of possible replacement of library staff; it does not establish that librarians will complement rather than compete with it. (LLM, conf=0.86)

    Experimental — accuracy not yet measured

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Cites

Flagged first, then by citations

Research works printed but not linked: 11

  1. Adams Becker, S., Cummins, M., Davis, A., Freeman, A., Giesinger Hall, C., Ananthanarayanan, V., Langley, K., and Wolfson, N. (2017). NMC Horizon Report: 2017 Library Edition. Austin, Texas: The New Media Consortium.
  2. Anderson, C. B., & Craiglow, H. A. (2017). Text mining in business libraries. Journal of Business & Finance Librarianship, 22(2), 149-165.
  3. Arlitsch, K., & Newell, B. (2017). Thriving in the age of accelerations: a brief look at the societal effects of artificial Intelligence and the opportunities for libraries. Journal of Library Administration, 57(7), 789-798.
  4. Dyas-Correia, S., & Alexopoulos, M. (2014). Text and data mining: Searching for buried treasures. Serials Review, 40(3), 210-216.
  5. Fernandez, P. (2016). "Through the looking glass: envisioning new library technologies" how artificial intelligence will impact libraries. Library Hi Tech News, 33(5), 5-8.
  6. Johnson, D. G., & Verdicchio, M. (2017). "AI Anxiety". Journal of the Association for Information Science and Technology, 68(9), 2267-2270.
  7. Neylon, C. (2012). More than just access: Delivering on a network-enabled literature. PLoS Biology, 10(10), e1001417. http://doi.org/10.1371/journal.pbio.1001417 · DOI
  8. Priem, J. (2013). Scholarship: Beyond the paper. Nature, 495(7442), 437-440. http://doi.org/10.1038/495437a · DOI
  9. Smith, A. (2016). Big Data Technology, Evolving Knowledge Skills and Emerging Roles. Legal Information Management, 16(4), 219-224.
  10. Tredinnick, L. (2017). Artificial intelligence and professional roles. Business Information Review, 34(1), 37-41.
  11. Vincze, J. (2017). Virtual reference librarians (Chatbots). Library Hi Tech News, 34(4), 5-8.

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Authors
Cox, A. M., Pinfield, S., & Rutter, S.
Affiliations
  • University of Sheffield (GB)
  • University of Leeds (GB)
Venue
Library Hi Tech
Publisher
Emerald
Published
2019-09-16
Volume
37
Issue
3
Pages
418-435
ISSN
0737-8831 (ISSN-L)
OpenAlex
W2901672019
Cited by
333
References
3
Citations by year
2026: 82 · 2025: 76 · 2024: 73 · 2023: 38 · 2022: 26 · 2021: 19 · 2020: 16 · 2019: 3
FWCI
15.33
Type
journal article
Language
en
Open access
Locations
  • Library Hi Tech (publishedVersion)
  • White Rose Research Online (University of Leeds, The University of Sheffield, University of York) (acceptedVersion)
  • White Rose Research Online (University of Leeds, The University of Sheffield, University of York) (submittedVersion, other-oa)
Topics
  • Physical Sciences › Computer Science › Information Systems › Library Science and Information
  • Physical Sciences › Computer Science › Information Systems › Web and Library Services
  • Social Sciences › Library and Information Sciences › Library Science and Information Literacy
Keywords
artificial intelligence, academic libraries, intelligent libraries, scholarly publishing, learning, ethical considerations, data quality, job displacement, data curation, data literacy, library infrastructure

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