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Capability maturity model, version 1.1
Open accessAbstract
The capability maturity model (CMM), developed to present sets of recommended practices in a number of key process areas that have been shown to enhance software-development and maintenance capability, is discussed. The CMM was designed to help developers select process-improvement strategies by determining their current process maturity and identifying the issues most critical to improving their software quality and process. The initial release of the CMM, version 1.0, was reviewed and used by the software community during 1991 and 1992. A workshop on CMM 1.0, held in April 1992, was attended by about 200 software professionals. The current version of the CMM is the result of the feedback from that workshop and ongoing feedback from the software community. The technical report that describes version 1.1. is summarised.>
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“As posited by Paulk et al. (1993) and de Bruin et al. (2005), the most common models delineate five levelsinitial, managed, defined, quantitatively managed, and optimisingagainst which firms benchmark their digital capabilities and identify targeted improvements.”
From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Paulk et al. (1993)
In the citing paper
“Capability Maturity Models (CMMs) offer staged diagnostic frameworks that chart the progression from adhoc digital activity to optimised, continuously improving practice (Paulk et al., 1993;Wendler, 2012;Becker et al., 2009).”
From Digital transformation: a comparative analysis of SME digital maturity models (2025) · cites this paper as Paulk et al., 1993
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Research works printed but not linked: 11
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Unifying Microprocess and Macroprocess Research
Osterweil, L. (2005) · International Software Process Workshop · doi:10.1007/11608035_7 · Cited by 34
“Some of the most notable directions in this research are represented by such projects as the Software Engineering Institute's Capability Maturity Models (e.g., CMM and CMMI) [2] [3], the Experience Factory project [4] [5], and the many attempts to define measures of software quality and process characteristics [6].”
BackgroundAn Instrument to Measure Maturity of Integrated Care: A First Validation Study
Grooten, L., Borgermans, L. A. D., & Vrijhoef, H. J. (2018) · International Journal of Integrated Care · doi:10.5334/ijic.3063 · Cited by 39
“A maturity model is regarded as a conceptual model which is characterised by the display of several maturity levels representing the developmental capabilities of organisations [35].”
BackgroundHitting a moving target: a process model of information systems control change
Cram, W. A., Brohman, M. K., & Gallupe, R. B. (2015) · Information Systems Journal · doi:10.1111/isj.12059 · Cited by 29
“As a result, we see an opportunity for organisations to employ our six-stage model in practice by periodically evaluating a selection of their IS processes, similar to the capability maturity model for software development (Paulk et al., 1993), and chart progress over time.”
MethodUnderstanding Agent-Oriented Software Engineering methodologies
Gómez-Sanz, J. J., & Fuentes-Fernández, R. (2015) · Knowledge engineering review (Print) · doi:10.1017/s0269888915000053 · Cited by 33
Organisational BIM maturity models and their applications: a systematic literature review
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MethodMacGillivray, B. H., & Pollard, S. (2008) · Environment International · doi:10.1016/j.envint.2008.04.004 · Cited by 28
A Case-Based Approach to Tailoring Software Processes
Henninger, S., & Baumgarten, K. (2001) · International Conference on Case-Based Reasoning · doi:10.1007/3-540-44593-5_18 · Cited by 32
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BackgroundCondensing Uncertainty via Incremental Treatment Learning
Menzies, T., Chiang, E., Feather, M., Hu, Y., & Kiper, J. (2003) · doi:10.1007/978-1-4615-0429-0_12 · Cited by 32
“As evidence for this, consider the Software Engineering Institute’s capability maturity model (CMM [43]), which categorizes software organizations into one of £ve levels based on the maturity of their software development process.”
MethodHajoary, P. K., Balachandra, P., & Garza‐Reyes, J. A. (2023) · Production Planning & Control · doi:10.1080/09537287.2023.2210545 · Cited by 48
“In 1993, the Software Engineering Institute introduced the Capability Maturity Model, which marked the introduction of readiness models into practice (Paulk et al. 1993).”
A business maturity model of software product line engineering
Ahmed, F., & Capretz, L. F. (2011) · Inf. Syst. Frontiers · doi:10.1007/s10796-010-9230-8 · Cited by 31
“CMM further evolved into CMMI.”
BackgroundMethodInfluentialModelling adaptive information security for SMEs in a cluster
Ozkan, B. Y., Spruit, M., Wondolleck, R., & Coll, V. B. (2019) · Journal of Intellectual Capital · doi:10.1108/jic-05-2019-0128 · Cited by 30
“Introduced by Crosby (1979), maturity modelling is widely adopted in software engineering and information systems domains following the popularity of capability maturity model (CMM) for software processes (Paulk et al. , 1993).”
Modeling software testing processes
Collofello, J., Yang, Z., Tvedt, J. D., Merrill, D., & Rus, I. (1996) · Conference Proceedings of the 1996 IEEE Fifteenth Annual International Phoenix Conference on Computers and Communications · doi:10.1109/pccc.1996.493647 · Cited by 30
“It has recently been used to model "high-level" process improvements corresponding to SEI levels of maturity [5, 3].”
MethodThe Effects of the Business Model on Object-Oriented Software Development Productivity
Potok, T., & Vouk, M. (1997) · IBM Systems Journal · doi:10.1147/sj.361.0140 · Cited by 30
“…is such that it has in place i) technological capabilities for developing required software within the defined schedule, ii) software process and risk management structures and mechanisms that are capable of ensuring with high probability that the deadlines are met [Paulk et al. (1993)] .”
BackgroundWhat improves developer productivity at google? code quality
Cheng, L., Murphy-Hill, E. R., Canning, M., Jaspan, C. N. C., Green, C., Knight, A., Zhang, N., & Kammer, E. (2022) · ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (ESEC/FSE) · doi:10.1145/3540250.3558940 · Cited by 26
“• The research motivated the creation of two initiatives ś a Technical Debt Maturity Model (akin to the Capability Maturity Model [38]) and Technical Debt Management Framework ś to help teams improve technical debt assessment and management.”
MethodLean Product Development: Nothing New Under the Sun?
Salgado, E. G., & Dekkers, R. (2018) · International Journal of Management Reviews · doi:10.1111/ijmr.12169 · Cited by 29
“This carries some similarities to the capability maturity model developed in the late 1980s by the Software Engineering Institute; this model is organised into five maturity levels (Paulk, 1993, p. 246; Paulk et al., 1993, p. 21).”
Education 4.0 Maturity Models for Society 5.0: Systematic literature review
González-Pérez, L. I., Soledad, M., & Enciso-González, J. A. (2023) · Cogent Business & Management · doi:10.1080/23311975.2023.2256095 · Cited by 43
“The maturity level has fundamental components of dimensions and stages, according to Paulk et al. (1993), who developed a maturity model called the Capability Maturity Model (CMM).”
BackgroundTen Misunderstandings about Maturity Models
Andersen, K. N., Lee, J., Mettler, T., & Moon, M. J. (2020) · Annual International Conference on Digital Government Research · doi:10.1145/3396956.3396980 · Cited by 31
“Particularly the work on the Capability Maturity Model (CMM) has shaped the understanding of many scholars to comprehend maturity as linear process that can explicitly be defined, managed, measured, and controlled [33].”
BackgroundThe Mysteries of Open Source Software: Black and White and Red All Over?
Fitzgerald, B., & Ågerfalk, P. J. (2005) · Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.1109/hicss.2005.609 · Cited by 28
“The conventional wisdom of software engineering suggests that given the inherent complexity of software (Brooks, 1987), it should be developed using tightly co-ordinated, centralised teams, following a rigorous development process (Paulk et al, 1993).”
E-Collaboration in Modern Organizations: Initiating and Managing Distributed Projects
Sonnenwald, D. (2010) · J. Assoc. Inf. Sci. Technol. · doi:10.1002/asi.21210 · Cited by 28
Adaptable Security Maturity Assessment and Standardization for Digital SMEs
Ozkan, B. Y., & Spruit, M. (2022) · Journal of Computational Information Systems · doi:10.1080/08874417.2022.2119442 · Cited by 27
“11 There is abundant research related to security maturity modeling.”
BackgroundThe Cybersecurity Focus Area Maturity (CYSFAM) Model
Ozkan, B., van Lingen, S., & Spruit, M. (2021) · Journal of Cybersecurity and Privacy · doi:10.3390/jcp1010007 · Cited by 27
“Given the extensive number of domain-related standards, this document helps organisations and individuals to address the relevant standards easily.”
BackgroundUnderstanding Data & Analytics Maturity: A Systematic Review of Maturity Model Composition
Langer, B. (2025) · Schmalenbach Journal of Business Research · doi:10.1007/s41471-024-00205-2 · Cited by 34
“The concept of maturity models originated in the field of organizational development and was initially proposed as a tool for assessing the maturity of software development processes in the Capability Maturity Model (CMM) (Humphrey 1988; Paulk et al 1993).”
Designing a maturity model for analyzing information and knowledge management in the public sector
Jääskeläinen, A., Sillanpää, V., Helander, N., Leskelä, R., Haavisto, I., Laasonen, V., & Torkki, P. (2020) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-01-2020-0017 · Cited by 25
A Meta-Model for Information Systems Quality
Russo, D., Ciancarini, P., Falasconi, T., & Tomasi, M. (2018) · ACM Transactions on Management Information Systems · doi:10.1145/3230713 · Cited by 25
“It was built on already existing software assessment methods, such as the Capability Maturity Model (CMM) by the Software Engineering Institute [99] and TRILLIUM developed by Bell Laboratories in Canada [7], among the most known ones.”
MethodAn architecture process maturity model of software product line engineering
Ahmed, F., & Capretz, L. F. (2011) · Innovations in Systems and Software Engineering · doi:10.1007/s11334-011-0159-y · Cited by 25
“Many popular software process assessment frameworks, such as CMM [34] and BOOTSTRAP [27], utilize the process of ranking in defining maturity levels.”
MethodInfluentialPrinciples in knowledge management maturity: a South African perspective
Kruger, C., & Johnson, R. D. (2010) · Journal of Knowledge Management · doi:10.1108/13673271011059518 · Cited by 25
“Crosby’s Quality Management Maturity Grid (Crosby, 1978), SEI’s Capability Maturity Model (Paulk et al., 1993), KPMG’s Knowledge Management Framework Assessment Exercise (KPMG, 1999), KPMG’s characterization of the Knowledge Journey and the Power of Knowledge (Parlby, 1999a, b), and Microsoft’s IT Advisor for Knowledg…”
MethodA Maturity Model for Assessing the Digitalization of Public Health Agencies
Doctor, E., Eymann, T., Fürstenau, D., Gersch, M., Hall, K., Kauffmann, A. L., Schulte-Althoff, M., Schlieter, H., Stark, J., & Wyrtki, K. (2023) · Business & Information Systems Engineering · doi:10.1007/s12599-023-00813-y · Cited by 24
“Over time, classic capability MMs have been adopted from other models in the technological or organizational domains (e.g., Paulk et al. 1993; Rosemann and De Bruin 2005).”
MethodIT Failure and the Collapse of One.Tel
Avison, D., & Wilson, D. (2002) · Information Systems · doi:10.1007/978-0-387-35604-4_3 · Cited by 24
Evolution of a maturity model – critical evaluation and lessons learned
Visconti, M., & Cook, C. (1998) · Software quality journal · doi:10.1023/a:1008979221881 · Cited by 24
“Our approach has been influenced by the Software Engineering Institute (SEI) Software Process and Capability Maturity Model (CMM) [6, 8, 9 ].”
MethodMcGuire, E. (1996) · Software quality journal · doi:10.1007/bf00209188 · Cited by 24
“One of the better recognized models of software process maturity is the Capability Maturity Model (CMM) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University in Pittsburgh [12, 36].”
MethodFix that Fix Commit: A real-world remediation analysis of JavaScript projects
Bandara, V., Rathnayake, T., Weerasekara, N., Elvitigala, C., Thilakarathna, K., Wijesekera, P., & Keppitiyagama, C. (2020) · 2020 IEEE 20th International Working Conference on Source Code Analysis and Manipulation (SCAM) · doi:10.1109/scam51674.2020.00027 · Cited by 23
“The capability maturity model in software engineering defines different levels based on the maturity of the software development processes [18].”
MethodConceptualizing the Secure Machine Learning Operations (SecMLOps) Paradigm
Zhang, X., & Jaskolka, J. (2022) · IEEE International Conference on Software Quality, Reliability and Security (QRS) · doi:10.1109/qrs57517.2022.00023 · Cited by 30
“The maturity level of CMM can reflect the formality and optimization of the existing process in promoting security and evaluate the capability of these processes.”
BackgroundInfluentialTowards a Business Intelligence Maturity Model for Healthcare
Brooks, P., El-Gayar, O., & Sarnikar, S. (2013) · Hawaii International Conference on System Sciences · doi:10.1109/hicss.2013.560 · Cited by 22
“Maturity concepts can be distinguished by people or workforce capabilities [25], process maturity [26], or technology maturity [27].”
BackgroundAmbrose, P. J., & Chiravuri, A. (2009) · Information Systems Journal · doi:10.1111/j.1365-2575.2009.00332.x · Cited by 28
“The software development process refers to activities, methods, practices and transformations that are used to develop and maintain software (Paulk et al. , 1993).”
MethodProcess improvement towards ISO 9001 certification in a small software organization
Demirörs, E., Demirörs, O., Dikenelli, O., & Keskin, B. (1998) · Proceedings of the 20th International Conference on Software Engineering · doi:10.1109/icse.1998.671600 · Cited by 22
Framework for the Strategic Adoption of Industry 4.0: A Focus on Intelligent Systems
Serey, J., Alfaro, M. D., Fuertes, G., Vargas, M., Ternero, R., Durán, C., Sabattin, J., & Gutiérrez, S. (2023) · Processes · doi:10.3390/pr11102973 · Cited by 24
Deng, K.-W. (2022) · Journal of Global Information Management · doi:10.4018/jgim.294903 · Cited by 21
Towards a Maturity Model for IoT Adoption by B2C Companies
Klisenko, O., & Asensio, E. S. (2022) · Applied Sciences · doi:10.3390/app12030982 · Cited by 21
“Originally proposed by Paulk, Curtis, Chrissis and Weber [4] to assist the process of software development, specifically in government projects, the CMM later evolved as a tool for improving business processes in general.”
MethodAnalytics Capabilities and the Decision to Invest in Analytics
Liberatore, M. J., Pollack-Johnson, B., & Clain, S. (2017) · Journal of Computational Information Systems · doi:10.1080/08874417.2016.1232995 · Cited by 21
“Building on the Capability Maturity Model (CMM) for software development [32, 33], an Enterprise Business Intelligence Maturity Model has been proposed that consists of four key dimensions or capabilities: information quality, master data management, warehouse architecture, and analytics [41].”
MethodImproving software inspection process with patterns
Harjumaa, L., Tervonen, I., & Vuorio, P. (2004) · Fourth International Conference onQuality Software, 2004. QSIC 2004. Proceedings. · doi:10.1109/qsic.2004.1357952 · Cited by 21
“or CMM [13] can require considerable effort, and”
BackgroundThe Maturity of Humanitarian Logistics against Recurrent Crises
González-Feliu, J., Chong, M., Vargas-Florez, J., de Brito, I. D., Osorio-Ramírez, C., Piatyszek, E., & Altamirano, R. J. Q. (2020) · The social science · doi:10.3390/socsci9060090 · Cited by 20
“…practices (Potage 1998, 2017; Battista and Schiraldi 2013; Laguna-Salvadó et al. 2015; Morana 2015; Varella and Gonçalves 2016), processes (Paulk et al. 1993; Potage 1998; Rosemann and de Bruin 2005; Balcik et al. 2009; Curtis et al. 2009; Lee and Kwak 2012; Mallek-Daclin et al. 2017;…”
InfluentialA model for defining project lifecycle phases: Implementation of CMMI level 2 specific practice
Keshta, I. (2019) · Journal of King Saud University: Computer and Information Sciences · doi:10.1016/j.jksuci.2019.10.013 · Cited by 20
“Examples of well-known SPI standards are Capability Maturity Model Integration (CMMI) (Paulk et al., 1993), which is the latest SPI model introduced by the Software Engineering Institute (SEI) (CMMI v1.”
THE RELATIONSHIP OF CONTROL AND LEARNING TO PROJECT PERFORMANCE
Klein, G. L., Beranek, P. M., Martz, B., & Jiang, J. J. (2006) · Cybernetics & Systems · doi:10.1080/01969720500425079 · Cited by 19
“Measurement systems, such as the software Capability Maturity Model (CMM), often direct attention to these (and other) control aspects through industry standards of control tasks (Paulk et al. 1993).”
MethodThe application of total quality management to software development
Carroll, J. (1995) · Information Technology and People · doi:10.1108/09593849510105227 · Cited by 20
“Writers from the SEI argue that as the process maturity level rises, so too do quality and productivity ( Paulk et al., 1993 ).”
BackgroundTowards a Micro-Enterprise-Focused Digital Maturity Framework
Kuusisto, O., Kääriäinen, J., Hänninen, K., & Saarela, M. (2021) · International Journal of Innovation in the Digital Economy · doi:10.4018/ijide.2021010105 · Cited by 19
“…with regard to a certain discipline or field of business has become popular since the capability maturity model (CMM) was proposed by the Software Engineering Institute (SEI) of Carnegie Mellon University and has been proven in practice (Paulk, Curtis, Chrissis, & Weber, 1993; Wendler, 2012).”
MethodSocial media adoption: A process-based approach
Toker, A., Seraj, M., Kuşçu, A., Yavuz, R., Koch, S., & Bisson, C. (2016) · Journal of Organizational Computing and Electronic Commerce · doi:10.1080/10919392.2016.1228361 · Cited by 21
“We use the IT Governance Model (Becker, Knackstedt, and Pöppelbuß 2009), which is based on the Capability Maturity Model (Paulk et al. 1993), to define the stages of SMA.”
MethodKuhrmann, M., Konopka, C., Nellemann, P., Diebold, P., & Münch, J. (2015) · International Conference on Software and Systems Process · doi:10.1145/2785592.2785600 · Cited by 19
A capability maturity model for smart city process-aware digital transformation
Ajoudanian, S., & Aboutalebi, H. R. (2025) · Journal of Urban Management · doi:10.1016/j.jum.2025.03.001 · Cited by 18
Flexibility of Indonesian text pre-processing library
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“…the beginning of the development of software quality models [3], Boehm software quality model [4], FURPS [5-6], International Organization for Standardization (ISO) [7], CMM (Capability Maturity Model) [8-9], and other models were widely used as the goal of software quality to be achieved [10-12].”
MethodProcurement maturity and IT-alignment models: overview and a case study
Versendaal, J., van den Akker, M., Xing, X., & de Bevere, B. (2013) · Electronic Markets · doi:10.1007/s12525-013-0130-x · Cited by 24
“Maturity comes with stages, and is often based on the Capability Maturity Model leveling (Paulk et al. 1993) as developed by the Software Engineering Institute (Becker et al. 2010).”
BackgroundMethodSoftware engineering practice versus evidence-based software engineering research
Rainer, A., Jagielska, D., & Hall, T. (2005) · ACM SIGSOFT Softw. Eng. Notes · doi:10.1145/1082983.1083177 · Cited by 18
“Adoption of the Software Engineering Institute’s (SEI’s) Capability Maturity Model (CMM) [9, 10] provides another interesting example of the apparent differences in the value of empirical evidence.”
BackgroundImproving the reliability of commodity operating systems
Swift, M., Bershad, B., & Levy, H. (2005) · TOCS · doi:10.1145/1047915.1047919 · Cited by 18
Cao, L.-B. (2018) · Data analytics · doi:10.1007/978-3-319-95092-1_11 · Cited by 18
Gökalp, M. O., Kayabay, K., Gökalp, E., Koçyiğit, A., & Eren, P. E. (2021) · IET Software · doi:10.1049/sfw2.12033 · Cited by 27
“Process capability MMs and related standards provide a common framework to support organisations in evaluating their process capabilities and organisational maturity levels and also revealing gaps or weaknesses that organisations should iteratively improve [16].”
BackgroundMethodEvaluation indicators for open-source software: a review
Zhao, Y., Liang, R., Chen, X., & Zou, J. (2021) · Cybersecurity · doi:10.1186/s42400-021-00084-8 · Cited by 17
Leveraging IoT in Retail Industry: A Maturity Model
Serral, E., Stede, C. V., & Hasić, F. (2020) · Conference on Business Informatics · doi:10.1109/cbi49978.2020.00020 · Cited by 17
“[6], [13]–[15], [18], [28], [30] INTEGRATION OF”
BackgroundInfluentialA New Challenge for Applying Time Series Metrics Data to Software Quality Estimation
Amasaki, S., Yoshitomi, T., Mizuno, O., Takagi, Y., & Kikuno, T. (2005) · Software quality journal · doi:10.1007/s11219-005-6216-8 · Cited by 17
“Fo re xample, in CMM ( Paulk et al., 1993 ), the importance of quality of organization, which can be guessed from process metrics but not from product metrics, is especially emphasized.”
BackgroundMiddleton, P. J. (2001) · Journal of Computational Information Systems · doi:10.1080/08874417.2001.11647035 · Cited by 17
Al-Baik, O., & Miller, J. (2019) · IEEE Transactions on Software Engineering · doi:10.1109/tse.2018.2829722 · Cited by 16
“For instances, Capability Maturity Model (CMM) [56],”
InfluentialA Combined Model of IT Outsourcing Partnerships and Success
Marchewka, J., & Oruganti, S. (2013) · Communications of the IIMA · doi:10.58729/1941-6687.1214 · Cited by 16
“Paulk, Curtis, Chrissis, and Weber (1993) outline the objectives of the CMM and suggest how an organization can best control its project management and IS development processes.”
BackgroundMultiple Pre/Post Specifications for Heap-Manipulating Methods
Chin, W., David, C., Nguyen, H. H., & Qin, S. (2007) · IEEE International Symposium on High-Assurance Systems Engineering · doi:10.1109/hase.2007.19 · Cited by 16
Donaldson, J., & Jenkins, J. (2001) · Conference on Software Engineering Education and Training · doi:10.1109/csee.2001.913841 · Cited by 16
“The literature indicates many ways of handling software management that are both quantitative and qualitative Initially a study should be made of existing software quality maintenance and improvement techniques such as (e.g.) GQM [22] and CMM [23], which are methods designed to ensure success through good custom and p…”
MethodHassanin, M. E. M., & Hamada, M. A. (2022) · African Journal of Science Technology Innovation and Development · doi:10.1080/20421338.2021.1988409 · Cited by 18
“The CMM is widely used within the area of information systems and recently in the digital transformation process (Paulk et al. 1993; Tian et al. 2010).”
BackgroundBusiness process management approach for improving agile software process and agile maturity
Kose, B. O. (2020) · J. Softw. Evol. Process. · doi:10.1002/smr.2331 · Cited by 15
Measurement processes are software, too
Morisio, M. (1999) · Journal of Systems and Software · doi:10.1016/s0164-1212(99)00063-1 · Cited by 15
“In the CMM (Paulk et al. 1993) this coupling is implicit, since measurement is performed in level 4 organisations, which are supposed to have defined their process in level 3.”
BackgroundMethodInfluentialMaturity Model for IoT Adoption in Hospitals
Hasić, F., Beirens, B., & Serral, E. (2022) · Computing and informatics · doi:10.31577/cai_2022_1_213 · Cited by 15
“Level Managed Capability Maturity Model (CMM) [17] Level Quantitatively”
BackgroundMeasuring Energy Efficiency Practices in Mature Data Center: A Maturity Model Approach
Curry, E., Conway, G., Donnellan, B., Sheridan, C., & Ellis, K. (2012) · International Symposium on Computer and Information Sciences · doi:10.1007/978-1-4471-4594-3_6 · Cited by 15
A capability maturity model for scientific data management: Evidence from the literature
Crowston, K., & Qin, J. (2011) · ASIS&T Annual Meeting · doi:10.1002/meet.2011.14504801036 · Cited by 15
“More specifically, it was " designed to help developers to select process-improvement strategies by determining their current process maturity and identifying the most critical issues to improving their software quality and process " (Paulk, 1993, p. 19).”
BackgroundGuiding the integration of analytics in business operations through a maturity framework
Menukhin, O., Mandungu, C., Shahgholian, A., & Mehandjiev, N. (2023) · Annals of Operations Research · doi:10.1007/s10479-023-05614-w · Cited by 17
Applying measurement principles to improve hypermedia authoring
Emilia, M., Mendes, X., Hall, W., & Harrison, R. (1999) · doi:10.1080/13614569908914710 · Cited by 14
Improving Process Mining Maturity – From Intentions to Actions
Brock, J., Brennig, K., Löhr, B., Bartelheimer, C., von Enzberg, S., & Dumitrescu, R. (2024) · Business & Information Systems Engineering · doi:10.1007/s12599-024-00882-7 · Cited by 23
“It was later developed into the CMMI (Capability Maturity Model Integration), a single framework for software engineering process improvements (Paulk et al. 1993; De Bruin et al. 2005; SEI Carnegie Mellon University 2009; Team 2010) and proved applicable (Paulk et al. 1993).”
Keeping Your Maturity Assessment Alive
Stoiber, C., Stöter, M., Englbrecht, L., Schönig, S., & Häckel, B. (2023) · Business & Information Systems Engineering · doi:10.1007/s12599-023-00805-y · Cited by 13
“In this context, maturity is a specific process that entails the explicit definition, management, measurement, and control of the evolutionary growth of an entity, such as - in this special case, capabilities (Kerpedzhiev et al. 2021; Paulk et al. 1993).”
Evaluating the information systems integration maturity level of travel agencies
Ozturan, M., Mutlutürk, M., Çeken, B., & Sarı, B. (2019) · Information Technology & Tourism · doi:10.1007/s40558-018-0138-3 · Cited by 13
Qin, J., Crowston, K., & Kirkland, A. (2017) · Journal of eScience Librarianship · doi:10.7191/jeslib.2017.1113 · Cited by 12
Comparing effort prediction models for Web design and authoring using boxplots
Mendes, E., & Mosley, N. (2001) · Proceedings 24th Australian Computer Science Conference. ACSC 2001 · doi:10.1109/acsc.2001.906632 · Cited by 12
Characterizing implicit information during peer review meetings
d'Astous, P., & Robillard, P. (2000) · Proceedings of the 2000 International Conference on Software Engineering. ICSE 2000 the New Millennium · doi:10.1145/337180.343189 · Cited by 12
Elibal, K., & Özceylan, E. (2024) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2024.3397555 · Cited by 17
Marlowe, T. J., Ku, C. S., Laracy, J. R., Kirova, V. D., & Herbert, K. G. (2026) · Journal of Integrated Design & Process Science · doi:10.1177/10920617251405471 · Cited by 11
“Paulk et al. (1993) describe Version 1.1 of the Capability Maturity Model (CMM), a framework for assessing and improving software development processes across fi ve levels of organizational maturity.”
InfluentialA maturity model for the scientific review of clinical trial designs and their informativeness
Dolley, S., Norman, T., McNair, D., & Hartman, D. (2024) · Trials · doi:10.1186/s13063-024-08099-5 · Cited by 10
“Maturity levels (ML) are displayed on the Y -axis and are “well-defined evolutionary plateaus toward achieving a mature… process” [26].”
BackgroundResolving Conflict and Dependency in Refactoring to a Desired Design
Moghadam, I. H., & Cinnéide, M. Ó. (2015) · e-Informatica Software Engineering Journal · doi:10.5277/e-inf150103 · Cited by 10
Frameworks for quality software process: SEI Capability Maturity Model versus ISO 9000
Saiedian, H., & McClanahan, L. M. (1996) · Software quality journal · doi:10.1007/bf02420941 · Cited by 10
“Good overviews of the model are described by Paulk et al. (1993a) in IEEE Software.”
MethodSaaS Application Maturity Assessment Model
Aleem, S., Batool, R., Alkobaisi, S., Ahmed, F., & Khattak, A. (2024) · IEEE Access · doi:10.1109/access.2024.3455937 · Cited by 10
“Researchers have proposed a maturity model for software development [12] and maintenance [13].”
BackgroundDigital maturity index for accounting firms
Hentati, H., & Boulila, N. (2023) · Journal of Accounting & Organizational Change · doi:10.1108/jaoc-09-2022-0139 · Cited by 10
Correa, A. M. M., Vinchira, A. V., & Gaviria-Velásquez, M. (2018) · Innovar · doi:10.15446/innovar.v28n69.71 · Cited by 9
Lean quality improvement model for quality practices in software industry in Pakistan
Shah, F. T., Shamail, S., & Akhtar, N. A. (2015) · J. Softw. Evol. Process. · doi:10.1002/smr.1709 · Cited by 9
The dark side of ERP implementations: narratives of domination, confusion and disruptive ambiguity
Kerr, D. V., & Houghton, L. (2014) · Prometheus · doi:10.1080/08109028.2015.1017247 · Cited by 9
“This paper explores the problems that ERP implementations cause in many organisations, particularly those with little experience of IT (Paulk et al. , 1993) and IT people (Kumta and Shah, 2002).”
BackgroundMethodSuccessful IT application architecture design: an empirical study
Martin, A. (2006) · Inf. Syst. E Bus. Manag. · doi:10.1007/s10257-005-0029-y · Cited by 9
“This parallels the capability maturity model (CMM) for software engineering projects (Paulk et al. 1993; Jiang et al. 2004) and the maturity model for IT portfolio management (Jeffery and Leliveld 2004).”
MethodBruckhaus, T. (1994) · Conference of the Centre for Advanced Studies on Collaborative Research · doi:10.1145/782192 · Cited by 9
“• Software Engineering Process Groups (SEPG) [8] making process improvements along the SEI’s CMM [18], [14], [7], and”
Israel, E., Scavarda, L. F., Hellingrath, B., & Caiado, R. G. G. (2025) · Production Planning & Control · doi:10.1080/09537287.2025.2586782 · Cited by 8
Review of Material Modeling and Digitalization in Industry: Barriers and Perspectives
Scotti, L., Basoalto, H., Moffat, J. P., & Cogswell, D. J. (2023) · Integrating materials and manufacturing innovation · doi:10.1007/s40192-023-00318-2 · Cited by 8
“The method is based on Capability Maturity Model Integration (CMMI) [86] and it assesses the impact of material modeling on four factors: People, Process, Tool and Data.”
Souza, I. S., Franco, D., & Silva, J. (2023) · IEEE Software · doi:10.1109/ms.2022.3213228 · Cited by 8
Successful management of cloud‐based global software development projects: A multivocal study
Akbar, M., Khan, A., Mahmood, S., & Smolander, K. (2022) · J. Softw. Evol. Process. · doi:10.1002/smr.2527 · Cited by 8
“The complete architecture of proposed model (RMCGSD) is provided in Figure 6 and it is based on the ideas of existing readiness models (like, SOPM[51], SOVRM[45], and CMMI[52]) and the factors that could impact the CGSD process.”
MethodMethodology for evaluating the readiness of internal logistics processes for Industry 4.0
Zoubek, M., & Šimon, M. (2020) · IOP Conference Series: Materials Science and Engineering · doi:10.1088/1757-899x/947/1/012005 · Cited by 8
“The CMMI model has five levels from initial, controlled, defined, quantitatively controlled to optimizing [23].”
Stanisavljević, Ž., Walter, B., Vukasović, M., Todosijevic, A., Labedzki, M., & Wolski, M. (2018) · Telecommunications Forum · doi:10.1109/telfor.2018.8611887 · Cited by 8
“Finally, a process maturity framework, proposed by Humphrey in 1988 [10], inspired researchers from Software Engineering Institute at CMU, who defined Capability Maturity Model (CMM) [11], a five-stage scheme that identifies major areas of responsibilities and capabilities in software development.”
MethodSaeed, A., Usmani, R. S. A., Akram, H., Saqlain, S. M., & Ghani, A. (2017) · doi:10.48084/etasr.1291 · Cited by 8
“One of the better ways to present financial value is through Return on Investment (ROI) [2, 3].”
BackgroundA technology-specific process mining maturity grid for manufacturing and logistics
Dunzer, S., Zilker, S., Weinzierl, S., Tang, W., Dieckmann, F., Stenglein, S., Rist, J., & Matzner, M. (2025) · International Journal of Production Research · doi:10.1080/00207543.2025.2451810 · Cited by 7
Elevating TARA: A Maturity Model for Automotive Threat Analysis and Risk Assessment
Vielberth, M., RAAB, K. M., Glas, M., Grümer, P., & Pernul, G. (2024) · International Conference on Availability, Reliability and Security (ARES) · doi:10.1145/3664476.3670888 · Cited by 7
“Probably the most influential work within the domain of Capability Maturity Models (CMM) was presented by Paulk et al. [16] who laid the foundation for this research field and originally defined the five capability levels from initial to optimized, which were broadly adopted by subsequent models…”
BackgroundMeasuring BIM Implementation: A Mathematical Modeling and Artificial Neural Network Approach
Abbasnejad, B., Nasirian, A., Duan, S. X., Diro, A. A., Nepal, M. P., & Song, Y. (2024) · Journal of Construction Engineering and Management · doi:10.1061/jcemd4.coeng-14262 · Cited by 9
Fusion Orchestration Guidelines (FOG) for Collaborative Computing and Network Data Fusion
Blasch, E. (2023) · National Aerospace and Electronics Conference · doi:10.1109/naecon58068.2023.10365788 · Cited by 7
“A maturity model can take different forms [ 35 ].”
BackgroundSave it for a rainy day! Lean strategies for cost saving: The role of Lean maturity
Aripin, N. M., Nawanir, G., & Hussain, S. (2023) · Journal of Industrial Engineering and Management · doi:10.3926/jiem.4567 · Cited by 7
“As described by Paulk, Curtis, Chrissis and Weber (1993), maturity occurs when the process is launched, repeated, specified, managed, and optimized.”
Background
Metadata
- Authors
- Paulk, M. C., Curtis, B., Chrissis, M. B., & Weber, C. V.
- Affiliations
- Software Engineering Institute (US)
- IBM (United States) (US)
- ORCID
- Paulk, M.C.
- Venue
- IEEE Software
- Published
- 1993-07
- Volume
- 10
- Issue
- 4
- Pages
- 18-27
- ISSN
- 0740-7459 (ISSN-L)
- OpenAlex
- W2073275508
- Cited by
- 1,263
- References
- 0
- Citations by year
- 2026: 80 · 2025: 55 · 2024: 36 · 2023: 57 · 2022: 52 · 2021: 53 · 2020: 59 · 2019: 42 · 2018: 39 · 2017: 40 · 2016: 29 · 2015: 40 · 2014: 37 · 2013: 48 · 2012: 35
- FWCI
- 108.61
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Locations
- IEEE Software (publishedVersion)
- KiltHub Repository (submittedVersion)
- KiltHub Repository
- Topics
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Physical Sciences › Computer Science › Information Systems › Software Engineering Research
- Physical Sciences › Engineering › Safety, Risk, Reliability and Quality › Safety Systems Engineering in Autonomy
- Keywords
- capability maturity model, software process improvement, software quality, process areas, software maintenance, process improvement strategies, software engineering practices
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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