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What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation
Abstract
Integrating "digital" into the DNA of their business models is an essential part of business success for companies across industries today. The digital transformation has become a critical management issue and requires new ways of managerial thinking. In this context, we address one of the fastest-growing phenomena at top management level: the establishment of Chief Digital Officers (CDOs). We adopt a phenomenon-based research methodology and describe the managerial tasks and roles of CDOs by conducting case studies across different industries. As a result, we present a first conceptualization of the CDO position, suggesting that CDOs primarily focus on the strategic and communicational aspects of the digital transformation and closely collaborate with their CIOs if both positions exist in a company.
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Cited by
Mastering the Digital Transformation Process: Business Practices and Lessons Learned
Ivančić, L., Vukšić, V., & Spremić, M. (2019) · Technology Innovation Management Review · doi:10.22215/timreview/1217 · Cited by 192
The Extended Digital Maturity Model
Haryanti, T., Rakhmawati, N. A., & Subriadi, A. P. (2023) · Big Data and Cognitive Computing · doi:10.3390/bdcc7010017 · Cited by 84
Metadata
- Authors
- Horlacher, A., & Hess, T.
- Venue
- 2016 49th Hawaii International Conference on System Sciences (HICSS)
- Publisher
- IEEE
- Published
- 2016-01
- Pages
- 5126-5135
- ISSN
- 1530-1605 (ISSN-L)
- OpenAlex
- W2293182620
- Cited by
- 167
- References
- 0
- FWCI
- 21.34
- Type
- conference paper
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation. https://app.cochat.ai/papers/10.1109/hicss.2016.634
- The paper
- Horlacher, A., & Hess, T. (2016). What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation. 2016 49th Hawaii International Conference on System Sciences (HICSS). https://doi.org/10.1109/hicss.2016.634
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
