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Cited by 322

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Modeling and Predicting the Helpfulness of Online Reviews

Liu, Yang, Huang, Xiangji, An, Aijun, Yu, Xiaohui·2008·2008 Eighth IEEE International Conference on Data Mining

Abstract

Online reviews provide a valuable resource for potential customers to make purchase decisions. However, the sheer volume of available reviews as well as the large variations in the review quality present a big impediment to the effective use of the reviews, as the most helpful reviews may be buried in the large amount of low quality reviews. The goal of this paper is to develop models and algorithms for predicting the helpfulness of reviews, which provides the basis for discovering the most helpful reviews for given products. We first show that the helpfulness of a review depends on three important factors: the reviewerpsilas expertise, the writing style of the review, and the timeliness of the review. Based on the analysis of those factors, we present a nonlinear regression model for helpfulness prediction. Our empirical study on the IMDB movie reviews dataset demonstrates that the proposed approach is highly effective.

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Metadata

Authors
Liu, Y., Huang, X., An, A., & Yu, X.
Venue
2008 Eighth IEEE International Conference on Data Mining
Publisher
IEEE
Published
2008-12
Pages
443-452
ISSN
1550-4786 (ISSN-L)
OpenAlex
W2116401198
Cited by
322
References
2
FWCI
9.43
Type
conference paper
Language
en
Open access
closed

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CoChat. (2026). Citation check: Modeling and Predicting the Helpfulness of Online Reviews. https://app.cochat.ai/papers/10.1109/icdm.2008.94
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Liu, Y., Huang, X., An, A., & Yu, X. (2008). Modeling and Predicting the Helpfulness of Online Reviews. 2008 Eighth IEEE International Conference on Data Mining. https://doi.org/10.1109/icdm.2008.94

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