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Cited by 1Software Engineering Techniques and PracticesSoftware Engineering ResearchEthics and Social Impacts of AI

Large Language Model Company Policies and Policy Implications in Software Organizations

Open access
Khojah, Ranim, Mohamad, Mazen, Erlenhov, Linda, de Oliveira Neto, Francisco Gomes, Leitner, Philipp·2026·IEEE Software
DOI 10.1109/ms.2025.3622039
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Abstract

The risks associated with adopting large language model (LLM) chatbots in software organizations highlight the need for clear policies. We examine how 11 companies create these policies and the factors that influence them, aiming to help managers safely integrate chatbots into development workflows.

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Crossref · 10.1109/ms.2025.3622039

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  • Organisations often establish policies that govern the use of LLM-generated code.

    “To manage these limitations, organisations often establish policies that govern the use of LLM-generated code [3].”

    From Same Scrutiny, More Time: Eye Tracking Insights into Reviewing LLM-Labelled Code (2026) · cites this paper as [3]

  • Policies often highlight the need for code review and verification when generating code, but do not specify how the reviews should be conducted.

    “More specifically, these policies often highlight the need for code review and verification when generating code, but do not specify how the reviews should be conducted.”

    From Same Scrutiny, More Time: Eye Tracking Insights into Reviewing LLM-Labelled Code (2026) · cites this paper as [3]

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Authors
Khojah, R., Mohamad, M., Erlenhov, L., de Oliveira Neto, F. G., & Leitner, P.
Affiliations
  • Chalmers University of Technology (SE)
  • Chalmers University of Technology and University of Gothenburg, Gothenburg, Sweden
ORCID
Venue
IEEE Software
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Published
2026-01
Volume
43
Issue
1
Pages
64-72
ISSN
  • 0740-7459 (ISSN-L)
  • 1937-4194
DOI
10.1109/ms.2025.3622039
OpenAlex
W7092298480
Cited by
1
References
0
Citations by year
2026: 1
FWCI
1.04
Type
journal article
Language
en
Open access
Licence
Locations
  • IEEE Software (publishedVersion, cc-by)
  • Chalmers Research (Chalmers University of Technology) (submittedVersion)
Topics
  • Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
  • Physical Sciences › Computer Science › Information Systems › Software Engineering Research
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
Keywords
large language models, chatbots, organizational policy, software organizations, software development workflow, artificial intelligence adoption, policy making, risk management

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