Cited by 59Social Robot Interaction and HRIHuman-Automation Interaction and SafetyAI in Service Interactions

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

Effects of blame on trust in human robot interaction

Kaniarasu, Poornima, Steinfeld, Aaron M.·2014·The 23rd IEEE International Symposium on Robot and Human Interactive Communication

Abstract

Trust in automation is a crucial ingredient for successful human robot interaction. Both human related and robot related factors influence the user's trust on the robot and it is challenging to characterize each of these factors and study how they affect human trust. In this study we try to understand how blame attribution after an error impacts user trust. Three different robot personalities were implemented, each assigning blame to either of the user, the robot itself, or the human-robot team. Our study results confirm that blame attribution impacts human trust in robots.

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Crossref · 10.1109/roman.2014.6926359

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4 of 4 references verified0 citation errors · 0 not checkable

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Research works printed but not linked: 6

  1. 10.1109/HRI.2013.6483548 · DOI · Paper page
  2. 10.1109/HRI.2010.5453192 · DOI
  3. park, 2011, The Effects of a Robot Instructor's Positive vs. Negative Feedbacks on Attraction and Acceptance towards the Robot in Classroom, Social Robotics Lecture Notes in Computer Science, 7072, 135, 10.1007/978-3-642-25504-5_14 · DOI
  4. 10.1109/ROMAN.2006.314398 · DOI · Paper page
  5. 10.1006/ijhc.1994.1007 · DOI · Paper page
  6. 10.1145/1957656.1957778 · DOI

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Metadata

Authors
Kaniarasu, P., & Steinfeld, A. M.
Affiliations
Carnegie Mellon University (US)
Venue
The 23rd IEEE International Symposium on Robot and Human Interactive Communication
Publisher
IEEE
Published
2014-08
Pages
850-855
ISSN
1944-9437 (ISSN-L)
OpenAlex
W2017742123
Cited by
59
References
4
Citations by year
2026: 2 · 2025: 8 · 2024: 3 · 2023: 10 · 2022: 4 · 2021: 14 · 2020: 5 · 2019: 2 · 2018: 6 · 2016: 3 · 2015: 2
FWCI
2.69
Type
conference paper
Language
en
Open access
closed
Locations
IEEE RO-MAN (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
Keywords
trust in robots, blame attribution, human-robot interaction, trust in automation, robot personality, error attribution, user trust

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