Development of an Intelligent Dialogue Agent with Smart Devices for Older Adults: A Preliminary Study
Abstract
This study aimed to examine the application of an Intelligent Dialogue Agent (IDA) in preventive care frameworks for healthy older adults. Introducing the agent increases familiarity with the frameworks, encourages performance of preventive care exercises, and helps older adults turn using the frameworks into a habit. We used a questionnaire to collect data on older adults' impressions of Information Technology (IT) devices, smart speakers in particular (main components of the IDA), and interviewed the participants after they actually used the smart speaker in order to discuss required functions and expected roles in developing the IDA. Results from the questionnaire and interview revealed promising characteristics of smart speakers and problems concerning Japanese speech recognition.
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Many interactions with voice assistants end up becoming command-based, indicating a transactional rather than conversational relationship, and usually lack proactive interchanges.
“Consequently, many interactions with VAs end up becoming command-based-indicating a transactional, rather than conversational relationship [51, 52] and usually lack proactive interchanges [62].”
From Situated Understanding of Errors in Older Adults' Interactions with Voice Assistants: A Month-Long, In-Home Study (2026) · cites this paper as [62]
Cites
López, G., Quesada, L., & Guerrero, L. A. (2018) · Advances in Intelligent Systems and Computing · doi:10.1007/978-3-319-60366-7_23 · Cited by 277 · see citing works
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Jakob, D., Wilhelm, S., Gerl, A., & Ahrens, D. (2021) · Lecture Notes in Computer Science · doi:10.1007/978-3-030-90328-2_15 · Cited by 7 · see citing works
Mahmood, A., Wang, J., & Huang, C.-M. (2026) · ACM Transactions on Accessible Computing · doi:10.1145/3796236 · Cited by 6 · see citing works
- Authors
- Yamada, S., Kitakoshi, D., Yamashita, A., Suzuki, K., & Suzuki, M.
- Affiliations
- Tokyo College, The University of Tokyo (JP)
- Kyorin University (JP)
- Venue
- 2018 Conference on Technologies and Applications of Artificial Intelligence (TAAI)
- Publisher
- IEEE
- Published
- 2018-11
- Pages
- 50-53
- OpenAlex
- W2907039918
- Cited by
- 8
- References
- 1
- Citations by year
- 2025: 1 · 2023: 1 · 2022: 2 · 2021: 1 · 2020: 2 · 2019: 1
- FWCI
- 4.23
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Conference on Technologies and Applications of Artificial Intelligence (TAAI) (publishedVersion)
- Topics
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Keywords
- smart speakers, older adults, preventive medicine, healthy aging, habit formation, speech recognition, Japanese speech recognition, information technology acceptance, assistive technology
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