The DOI matches its Crossref record.
Reinventing Local Governments and the E‐Government Initiative
Abstract
The Internet provides a powerful tool for reinventing local governments. It encourages transformation from the traditional bureaucratic paradigm, which emphasizes standardization, departmentalization, and operational cost‐efficiency, to the “e‐government” paradigm, which emphasizes coordinated network building, external collaboration, and customer services. Based on a content analysis of city Web sites and a survey of Web development officials, this article shows that many cities are already moving toward this new paradigm. These cities have adopted “onestop shopping” and customer‐oriented principles in Web design, and they emphasize external collaboration and networking in the development process rather than technocracy. The article also analyzes the socioeconomic and organizational factors that are related to cities' progressiveness in Web development and highlights future challenges in reinventing government through Internet technology.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cited by
The Effects of E‐Government on Trust and Confidence in Government
Tolbert, C. J., & Mossberger, K. (2006) · Public Administration Review · doi:10.1111/j.1540-6210.2006.00594.x · Cited by 1,092
E-government adoption: Architecture and barriers
Ebrahim, Z., & Irani, Z. (2005) · Business Process Management Journal · doi:10.1108/14637150510619902 · Cited by 755
An empirical validation of a unified model of electronic government adoption (UMEGA)
Dwivedi, Y. K., Rana, N. P., Janssen, M., Lal, B., Williams, M. D., & Clement, M. (2017) · Government Information Quarterly · doi:10.1016/j.giq.2017.03.001 · Cited by 622
Digital government and public management research: finding the crossroads
Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2018) · Public Management Review · doi:10.1080/14719037.2017.1327181 · Cited by 532
Connecting citizens and local governments? Social media and interactivity in major U.S. cities
Mossberger, K., Wu, Y., & Crawford, J. (2013) · Government Information Quarterly · doi:10.1016/j.giq.2013.05.016 · Cited by 459
Gil-Garcia, J. R., & Martinez-Moyano, I. J. (2007) · Government Information Quarterly · doi:10.1016/j.giq.2006.04.005 · Cited by 288
E-government and organisational transformation of government: Black box revisited?
Nograšek, J., & Vintar, M. (2014) · Government Information Quarterly · doi:10.1016/j.giq.2013.07.006 · Cited by 164
Automating E-government services with artificial intelligence
Al-Mushayt, O. S. (2019) · IEEE Access · doi:10.1109/access.2019.2946204 · Cited by 160
Weerakkody, V., & Dhillon, G. (2008) · International Journal of Electronic Government Research · doi:10.4018/jegr.2008100101 · Cited by 160
Kaun, A. (2022) · Information, Communication & Society · doi:10.1080/1369118x.2021.1924827 · Cited by 97
Barriers and impediments to transformational government: Insights from literature and practice
Veenstra, A. F. V., Klievink, B., & Janssen, M. (2011) · Electronic Government, an International Journal · doi:10.1504/eg.2011.039838 · Cited by 72
ICT and Tax Administration in Sub-Saharan Africa: Adopting ITAS in Uganda and Sierra Leone
Occhiali, G., Akol, D., & Kargbo, P. M. (2022) · doi:10.19088/ictd.2022.014 · Cited by 10
Metadata
- Authors
- Ho, A. T.
- Venue
- Public Administration Review
- Publisher
- Wiley
- Published
- 2002-01
- Volume
- 62
- Issue
- 4
- Pages
- 434-444
- ISSN
- 0033-3352 (ISSN-L)
- 1540-6210
- OpenAlex
- W2092585742
- Cited by
- 1,171
- References
- 0
- FWCI
- 153.04
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
