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Technostress creators and job outcomes: theorising the moderating influence of personality traits
Abstract
Although prior research has examined the influence of technostress creators on job outcomes, insights into the influence of personality traits on the perceptions of technostress creators and their consequent impacts on job outcomes are rather limited. Such insights would enable a deeper understanding about the effects of individual differences on salient job‐related outcomes. In this research, by leveraging the distinctions in personality traits offered by the big five personality traits in the five‐factor model and grounding the research in the transactional model of stress and coping, we theorise the moderating influence of personality traits on the relationships between technostress creators and job outcomes, namely job burnout and job engagement. Specifically, the study theorises the mechanisms through which each of the specific personality traits openness‐to‐experience, neuroticism, agreeableness, conscientiousness and extraversion interacts with technostress creators to differently influence job burnout and job engagement. We test the proposed model in a field study based on a survey of senior organisational managers who regularly use information and communication technologies for executing professional tasks. Although technostress creators are generally associated with negative job outcomes, our results also show that for individuals with certain personality traits, technostress creators may result in positive job outcomes. The study thus contributes to the technostress literature, specifically by incorporating the salient role of individual differences. The study also provides insights for managers who should pay special attention to allocating specific job roles to employees with particular personality traits in order to optimise job‐related outcomes.
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“commitment and engagement (Ragu-Nathan et al. 2008;Srivastava et al. 2015)”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Srivastava et al. 2015
In the citing paper
“burnout (Leung 2011;Srivastava et al. 2015)”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Srivastava et al. 2015
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Technostress and Job Outcomes: A Systematic Literature Review
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“Past literature has revealed the impact of technostress creators and personality traits on outcomes such as job burnout and job engagement (Srivastava, et al. 2015).”
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Handika, R. F., & Meidilisa, V. (2022) · AMAR (Andalas Management Review) · doi:10.25077/amar.6.1.53-67.2022
“It is also a barrier to employee job satisfaction (Srivastava et al., 2015).”
BackgroundGender differences and technostress vis-a-vis Open Government Data (OGD) adoption and usagePreprint
Alexopoulos, C., Rizun, N., Matheus, R., Junior, L. P. P., & Saxena, S. (2023) · SSRN Electronic Journal · doi:10.2139/ssrn.4580806 · Cited by 1
Ishak, A., Mahfar, M., Ibus, S., Yusof, H. M., & Senin, A. A. (2023) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v13-i9/18894
“…Lorraine et al., 2010; Katyal et al., 2011; Hattice & Selma, 2011; Subburaj et al., 2012; Aoife, 2013; Thomas et al., 2013; Weipeng et al., 2015; Shirish et al., 2015; Asmawati et al., 2014), which in turn affects job satisfaction (Weipeng et al., 2015; Asmawati et al., 2014; Aoife, 2013;…”
BackgroundÇAĞRI MERKEZİ ÇALIŞANLARINDA TEKNOSTRESİN ETKİLERİ ÜZERİNE NİTEL BİR ÇALIŞMA
KARHAN, M. B., BEKTAŞ, M., & Çiçek, H. (2023) · Oğuzhan Sosyal Bilimler Dergisi · doi:10.55580/oguzhan.1320298
PSYCHOLÓGIA PRÁCE A ORGANIZÁCIE 2023
Bavoľár, J. (2023) · doi:10.33542/ppo-0265-7-00
REGULATING ROLE OF TECHNOSTRESSORS AND PERSONALITY IN PREDICTION OF ENGAGEMENT AND BURNOUT AT WORK
Rošková, E., Schraggerová, M., Urukovičová, N., & Smoroň, J. (2023) · Psychológia práce a organizácie · doi:10.33542/ppo-0265-7-08
From Cash to Central Bank Digital Currency: Can Gen Z Adopt It?
Khoirunnisa, A. N., Azka, M. S. T., & Shofiatin, N. (2024) · East Java Economic Journal · doi:10.53572/ejavec.v8i1.122
“Fasilitas dukungan teknis menjelaskan mekanisme proses dukungan pengguna akhir dan menjelaskan sejauh mana rutinitas bantuan sistem informasi responsif dan efektif dalam menangani masalah yang dihadapi, meningkatkan tingkat kenyamanan, dan jaminan mereka (Srivastava et al., 2015).”
BackgroundTechnostress in the “New Normal”: Expanded Aspect of Cohesion and New Scale DevelopmentPreprint
Boonyarit, R., & Jarunratanakul, P. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4761821 · Cited by 1
Canlas, M. A. A., & Padua, J. (2024) · International Journal of Academe and Industry Research · doi:10.53378/353053
“According to Chandra et al. (2015), control variables help and support establishing a correlation between the variables of interest and help avoid the so-called research bias.”
Metadata
- Authors
- Srivastava, S. C., Chandra, S., & Shirish, A.
- Affiliations
- HEC Paris (FR)
- S P Jain School of Global Management (SG)
- Institut Mines-Télécom (FR)
- Corresponding author
- Srivastava, Shirish C.
- Venue
- Information Systems Journal
- Publisher
- Wiley
- Published
- 2015-05-15
- Volume
- 25
- Issue
- 4
- Pages
- 355-401
- ISSN
- 1350-1917 (ISSN-L)
- 1365-2575
- OpenAlex
- W1936925322
- Semantic Scholar
- f2851eced25cd4818210f117ac0b441b6a3d86e7
- Cited by
- 456
- References
- 150
- Citations by year
- 2026: 43 · 2025: 58 · 2024: 56 · 2023: 72 · 2022: 63 · 2021: 58 · 2020: 40 · 2019: 29 · 2018: 14 · 2017: 13 · 2016: 6 · 2015: 4
- FWCI
- 20.23
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Systems Journal (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Grenoble Ecole de Management (Post-Print) (submittedVersion)
- HAL (submittedVersion)
- Funders
- HEC Paris Foundation
- Topics
- Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- technostress, personality traits, Big Five personality traits, burnout, work engagement, transactional model of stress and coping, individual differences, moderating effect, business executives, information and communication technologies
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