The DOI matches its Crossref record.
CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES
Abstract
This article identifies the main themes in recent changes in public sector management and shows the extent of the challenge to past organizational assumptions. While recognizing the objectives of the changes could bring benefits if realized, it argues that there are a series of issues that are unresolved. The language of consumerism, the development of government by contracts, the form of performance management and the use of quasi‐markets are seen as creating problems. These are seen as deriving from an attempt to apply approaches drawn from the private sector to the public domain. It is argued that they need to be balanced by approaches that recognize the values of the public sector.
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Citations
Cited by
Peters, B. G. (2010) · Public Organization Review · doi:10.1007/s11115-010-0133-4 · Cited by 164
Metadata
- Authors
- STEWART, J., & WALSH, K.
- Venue
- Public Administration
- Publisher
- Wiley
- Published
- 1992-12
- Volume
- 70
- Issue
- 4
- Pages
- 499-518
- ISSN
- 0033-3298 (ISSN-L)
- 1467-9299
- OpenAlex
- W2132500397
- Cited by
- 356
- References
- 0
- FWCI
- 52.31
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES. https://app.cochat.ai/papers/10.1111/j.1467-9299.1992.tb00952.x
- The paper
- STEWART, J., & WALSH, K. (1992). CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES. Public Administration. https://doi.org/10.1111/j.1467-9299.1992.tb00952.x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
