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Cited by 236

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

“They Don't Want Anything to Do with You”: Patient Views of Primary Care Management of Chronic Pain

Upshur, Carole C., Bacigalupe, Gonzalo, Luckmann, Roger·2010·Pain Medicine

Abstract

OBJECTIVE: Chronic pain is one of the most frequent complaints of patients in primary care, yet both patients and providers report low satisfaction with chronic pain care. This study was designed to explore the views held by a diverse sample of patients with chronic pain complaints about their care experiences to identify ways to improve care. DESIGN: Qualitative analysis of 17 patient focus groups (size 3-7 participants). Groups used structured questions and were tape recorded, transcribed, and coded using qualitative software. Eleven groups were conducted in English, six groups in Spanish. PATIENTS: Convenience sample of 72 adult patients (68% female, 44% Latino, mean age=48.1 years) recruited from four diverse primary care practices in Central Massachusetts. RESULTS: Across all 17 groups, and all gender, ethnicity, and age groups, most patients reported suboptimal interactions with their providers when seeking care for chronic pain. Subjects acknowledged feeling disrespected and distrusted, suspected of drug-seeking, and having their symptoms dismissed as trivial and/or not warranting medical care. Patients reported more satisfaction when they felt a provider listened to them, trusted them, was accessible to address pain concerns between visits, and used patient-centered approaches to establish goals and treatment plans. Patients also recommended some management techniques related to the chronic disease management model to improve pain care. CONCLUSIONS: Implementing patient-centered approaches in caring for individuals with chronic pain and using principles drawn from the chronic disease management model to improve care systems may improve both patient and provider satisfaction with chronic pain care.

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Crossref · 10.1111/j.1526-4637.2010.00960.x

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Metadata

Authors
Upshur, C. C., Bacigalupe, G., & Luckmann, R.
Venue
Pain Medicine
Published
2010-12
Volume
11
Issue
12
Pages
1791-1798
ISSN
  • 1526-2375 (ISSN-L)
  • 1526-4637
OpenAlex
W2154643533
Cited by
236
References
9
FWCI
5.94
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: “They Don't Want Anything to Do with You”: Patient Views of Primary Care Management of Chronic Pain. https://app.cochat.ai/papers/10.1111/j.1526-4637.2010.00960.x
The paper
Upshur, C. C., Bacigalupe, G., & Luckmann, R. (2010). “They Don't Want Anything to Do with You”: Patient Views of Primary Care Management of Chronic Pain. Pain Medicine. https://doi.org/10.1111/j.1526-4637.2010.00960.x

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.