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The Study of Organizational Effectiveness
Abstract
This paper reviews the goal approach and the system resource approach to the study of organizational effectiveness. First, the goal approach is defended with respect to criticisms made by the users of the system resource approach. Next it is criticized for its failure to develop general measures of effectiveness. The system resource approach is then criticized because optimization is not measured, few general measures are used, and the basic rule of mutual exclusiveness is seriously violated. Finally, a general measure of effectiveness is suggested, based on Georgopoulos and Mann's (1962) study of community general hospitals.
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Citations
Cited by
Organizational Life Cycles and Shifting Criteria of Effectiveness: Some Preliminary Evidence
Quinn, R. E., & Cameron, K. (1983) · Management Science · doi:10.1287/mnsc.29.1.33 · Cited by 1,755
Evaluating Information System Effectiveness — Part I: Comparing Evaluation Approaches
Hamilton, S., & Chervany, N. L. (1981) · MIS Quarterly · doi:10.2307/249291 · Cited by 473
Developing a Conceptual Framework for Comparing Social Value Creation
Kroeger, A., & Weber, C. (2014) · Academy of Management Review · doi:10.5465/amr.2012.0344 · Cited by 371
Erkutlu, H. (2008) · Journal of Management Development · doi:10.1108/02621710810883616 · Cited by 279
HRD interventions, employee competencies and organizational effectiveness: an empirical study
Potnuru, R. K. G., & Sahoo, C. K. (2016) · European Journal of Training and Development · doi:10.1108/ejtd-02-2016-0008 · Cited by 113
Metadata
- Authors
- Price, J. L.
- Venue
- The Sociological Quarterly
- Publisher
- Informa UK Limited
- Published
- 1972-01
- Volume
- 13
- Issue
- 1
- Pages
- 3-15
- ISSN
- 0038-0253 (ISSN-L)
- 1533-8525
- OpenAlex
- W2160914299
- Cited by
- 242
- References
- 0
- FWCI
- 5.88
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.