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Concepts, Theory, and Techniques: FACTORS AFFECTING THE PERCEIVED UTILIZATION OF COMPUTER‐BASED DECISION SUPPORT SYSTEMS IN THE OIL INDUSTRY
Abstract
This study investigates factors that may affect the use of decision support systems. The independent variables investigated included: characteristics of the decision makers such as age, educational level, experience, and cognitive style; characteristics of the decision support system such as response time, accuracy, timeliness, relevancy of output, format, and the distance traveled to interact with the system; and characteristics of the implementation process such as user involvement, user training, and top management support. The study included 8 systems and 64 subjects from the oil industry. The results indicated that the most important variables affecting decision support system usage were accuracy of output, user training, relevancy of output, and the decision maker's experience. Subject Areas: Decision Support Systems, Information Management, and Organizational Behavior.
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Citations
Cites
MIS problems and failures: A socio- technical perspective
Bostrom, R. P., & Heinen, J. S. (1977) · MIS Quarterly · doi:10.2307/248710 · Cited by 1,329
Management Information Systems: Appreciation and Involvement
Swanson, E. B. (1974) · Management Science · doi:10.1287/mnsc.21.2.178 · Cited by 529
Cited by
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
Information Technology Implementation Research: A Technological Diffusion Approach
Cooper, R. B., & Zmud, R. W. (1990) · Management Science · doi:10.1287/mnsc.36.2.123 · Cited by 2,765
Explaining the Role of User Participation in Information System Use
Hartwick, J., & Barki, H. (1994) · Management Science · doi:10.1287/mnsc.40.4.440 · Cited by 1,540
Application of Social Cognitive Theory to Training for Computer Skills
Compeau, D. R., & Higgins, C. A. (1995) · Information Systems Research · doi:10.1287/isre.6.2.118 · Cited by 1,501
Testing the Determinants of Microcomputer Usage via a Structural Equation Model
Igbaria, M., Guimaraes, T., & Davis, G. B. (1995) · Journal of Management Information Systems · doi:10.1080/07421222.1995.11518061 · Cited by 1,159
Metadata
- Authors
- Fuerst, W. L., & Cheney, P. H.
- Venue
- Decision Sciences
- Publisher
- Wiley
- Published
- 1982-10
- Volume
- 13
- Issue
- 4
- Pages
- 554-569
- ISSN
- 0011-7315 (ISSN-L)
- 1540-5915
- OpenAlex
- W2038981811
- Cited by
- 195
- References
- 2
- FWCI
- 22.60
- Type
- journal article
- Language
- en
- Open access
- closed
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- Fuerst, W. L., & Cheney, P. H. (1982). Concepts, Theory, and Techniques: FACTORS AFFECTING THE PERCEIVED UTILIZATION OF COMPUTER‐BASED DECISION SUPPORT SYSTEMS IN THE OIL INDUSTRY. Decision Sciences. https://doi.org/10.1111/j.1540-5915.1982.tb01182.x
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