The DOI matches its Crossref record.
Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back By MadisonVan Oort, Cambridge, MA: MIT Press, 2023. 245 pp. $30.00. ISBN: 978‐0‐26‐254493‐1.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“we do note some exemplar contributions from recent years, such as the reviews of Madison Van Oort's 'Worn Out' (Bilsland 2024), 'Despotism on Demand' by Alex Wood (Price 2021) and Phil Taylor and Sian Moore's 'Cabin Crew Conflict' (Connolly 2020).”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Bilsland 2024
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 1
- Hochschild A., 1983, The Managed Heart: Commercialization of Human Feeling
Cited by
Hodder, A., Valizade, D., Hardy, K., MacKenzie, R., & Smith, A. (2026) · New Technology, Work and Employment · doi:10.1111/ntwe.70054
Metadata
- Authors
- Bilsland, K.
- Affiliations
- University of Glasgow Adam Smith Business School Glasgow UK
- ORCID
- Bilsland, Karen
- Venue
- New Technology, Work and Employment
- Publisher
- Wiley
- Published
- 2024-12-22
- Volume
- 40
- Issue
- 3
- Pages
- 681-683
- ISSN
- 0268-1072
- 1468-005X
- Cited by
- 1
- References
- 0
- Language
- en
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back By MadisonVan Oort, Cambridge, MA: MIT Press, 2023. 245 pp. $30.00. ISBN: 978‐0‐26‐254493‐1. https://app.cochat.ai/papers/10.1111/ntwe.12331
- The paper
- Bilsland, K. (2025). Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back By MadisonVan Oort, Cambridge, MA: MIT Press, 2023. 245 pp. $30.00. ISBN: 978‐0‐26‐254493‐1. New Technology, Work and Employment. https://doi.org/10.1111/ntwe.12331
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
