Experiences and supportive care needs of UK patients with pancreatic cancer: a cross-sectional questionnaire survey
Open accessAbstract
Objectives: Patients diagnosed with pancreatic cancer have the poorest survival prognosis of any cancer. This survey aimed to describe their experiences of care and supportive care needs to inform future service provision. Design: Cross-sectional questionnaire survey of patients with pancreatic cancer in the UK. Setting: Individuals at any stage along the care pathway were recruited via five National Health Service sites in the UK, and online, from January to June 2018. Participants: 274 individuals completed the questionnaire (78% (215) were completed online). Approximately half of participants were diagnosed within the last year (133/274). Of 212 providing gender details, 82 were male and 130 were female. Ninety per cent (192/213) described themselves as White British. Primary outcome measures: Experiences of communication and information; involvement in treatment decisions; supportive care needs. Results: Communication with, and care received from, clinical staff were generally reported positively. However, 29% (75/260) of respondents did not receive enough information at diagnosis, and 10% (25/253) felt they were not involved in decisions about their treatment, but would have liked to be. Supportive care needs were greatest in psychological and physical/daily living domains. 49% (108/221) of respondents reported one or more moderate/high unmet needs within the last month, of which the most commonly reported were: dealing with uncertainty about the future; fears about the cancer spreading; not being able to do things they used to; concerns about those close to them; lack of energy; anxiety; feelings of sadness and feeling down/depressed. Experiences were poorer, and unmet supportive care needs greater, in patients with unresectable disease. Conclusions: Patients with pancreatic cancer have unmet information and support needs across the cancer trajectory. Psychological and physical support appears to be the biggest gap in care. Needs should be assessed and supportive care interventions implemented from the point of diagnosis, and monitored regularly to help patients live as good a quality of life as possible.
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A survey of pancreatic cancer patients' experience with delivery of news found two-thirds of patients felt their diagnosis was not given sensitively.
“In parallel with this, a survey of pancreatic cancer patients’ experience with delivery of news found two-third of patients felt their diagnosis was not given sensitively [40].”
From Systematic review of caregiver burden, unmet needs and quality-of-life among informal caregivers of patients with pancreatic cancer (2023) · cites this paper as [40]
The Results section (Experiences of communication and information; page unavailable) reports that 38% of patients felt their diagnosis had definitely been given sensitively. The remaining 62% did not necessarily feel it was given insensitively; the cited passage does not support that stronger interpretation. (LLM, conf=0.88)
Experimental — accuracy not yet measuredIn the same patient survey, one-third of patients felt staff did not talk to them about their care and treatment in a way that they could understand.
“This finding again echoes findings from the same patient survey wherein one-third of patients felt staff did not talk to them about their care and treatment in a way that they could understand [40].”
From Systematic review of caregiver burden, unmet needs and quality-of-life among informal caregivers of patients with pancreatic cancer (2023) · cites this paper as [40]
The Results section (‘Involvement in treatment decision-making’; page not available) reports that 164/251 patients said staff *definitely* talked about care and treatment in a way they could understand. Roughly one-third did not give that definite response, but the paper does not say they felt staff did not talk to them understandably; the claim turns a less-positive response into an outright negative one. (LLM, conf=0.86)
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Cites
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Chong, E., Crowe, L., Mentor, K., Pandanaboyana, S., & Sharp, L. (2023) · Supportive Care in Cancer · doi:10.1007/s00520-022-07468-7 · Cited by 86 · see citing works
“This finding again echoes findings from the same patient survey wherein one-third of patients felt staff did not talk to them about their care and treatment in a way that they could understand [40].”
- Authors
- Watson, E. K., Brett, J., Hay, H., Witwicki, C., Perris, A., Poots, A. J., Sizmur, S., Soonawalla, Z., & Tallett, A.
- Affiliations
- Oxford Brookes University (GB)
- Picker Institute Europe (GB)
- Oxford University Hospitals NHS Trust (GB)
- Corresponding author
- Watson, Eila K
- ORCID
- Venue
- BMJ Open
- Publisher
- BMJ
- Published
- 2019-11
- Volume
- 9
- Issue
- 11
- Pages
- e032681
- ISSN
- 2044-6055 (ISSN-L)
- PMC
- PMC6858107
- OpenAlex
- W2988866913
- Cited by
- 42
- References
- 1
- Citations by year
- 2026: 5 · 2025: 9 · 2024: 5 · 2023: 5 · 2022: 12 · 2021: 5 · 2020: 1
- FWCI
- 1.88
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by-nc
- Locations
- BMJ Open (publishedVersion, cc-by-nc)
- Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- HighWire Press Open Archive (submittedVersion)
- Radar (Oxford Brookes University) (submittedVersion, cc-by-nc)
- Funders
- Pancreatic Cancer UK (2017)
- Shire Pharmaceuticals UK
- The Fiorina Fund
- Topics
- Health Sciences › Medicine › Oncology › Cancer survivorship and care
- Health Sciences › Medicine › Oncology › Pancreatic and Hepatic Oncology Research
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Keywords
- pancreatic cancer, patient experience, supportive care needs, unmet needs, shared decision-making, psychological support, physical support, everyday life, anxiety, depression, unresectable disease, quality of life, patient involvement in treatment decisions
- MeSH terms
- Decision Making, Shared, Communication, Cross-Sectional Studies, Female, United Kingdom, Health Surveys, Humans, Male, Palliative Care, Pancreatic Neoplasms, Patient Education as Topic, Physician-Patient Relations, Quality of Life, Social Support, Patient Satisfaction, Cost of Illness
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