Brexit and bots: characterizing the behaviour of automated accounts on Twitter during the UK election

Abstract

Online Social Networks (OSNs) offer new means for political communications that have quickly begun to play crucial roles in political campaigns, due to their pervasiveness and communication speed. However, the OSN environment is quite slippery and hides potential risks: many studies presented evidence about the presence of d/misinformation campaigns and malicious activities by genuine or automated users, putting at severe risk the efficiency of online and offline political campaigns. This phenomenon is particularly evident during crucial political events, as political elections. In the present paper, we provide a comprehensive description of the networks of interactions among users and bots during the UK elections of 2019. In particular, we focus on the polarised discussion about Brexit on Twitter, analysing a data set made of more than 10 millions tweets posted for over a month. We found that the presence of automated accounts infected the debate particularly in the days before the UK national elections, in which we find a steep increase of bots in the discussion; in the days after the election day, their incidence returned to values similar to the ones observed few weeks before the elections. On the other hand, we found that the number of suspended users (i.e. accounts that were removed by the platform for some violation of the Twitter policy) remained constant until the election day, after which it reached significantly higher values. Remarkably, after the TV debate between Boris Johnson and Jeremy Corbyn, we observed the injection of a large number of novel bots whose behaviour is markedly different from that of pre-existing ones. Finally, we explored the bots’ political orientation, finding that their activity is spread across the whole political spectrum, although in different proportions, and we studied the different usage of hashtags and URLs by automated accounts and suspended users, targeting the formation of common narratives in different sides of the debate.