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Cited by 167

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Recommender systems and their impact on sales diversity

Fleder, Daniel M., Hosanagar, Kartik·2007·Proceedings of the 8th ACM conference on Electronic commerce

Abstract

This paper examines the effect of recommender systems on the diversity of sales. Two anecdotal views exist about such effects. Some believe recommenders help consumers discover new products and thus increase sales diversity. Others believe recommenders only reinforce the popularity of already popular products. This paper is a first attempt to reconcile these seemingly incompatible views. We explore the question in two ways. First, modeling recommender systems analytically allows us to explore their path dependent effects. Second, turning to simulation, we increase the realism of our results by combining choice models with actual implementations of recommender systems. We arrive at three main results. One, some common recommenders lead to a net reduction in average sales diversity. Two, there exists path dependence, and in individual instances the same recommender can either increase or decrease diversity. Three, we show how basic design choices affect the outcome.

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Metadata

Authors
Fleder, D. M., & Hosanagar, K.
Venue
Proceedings of the 8th ACM conference on Electronic commerce
Publisher
ACM
Published
2007-06-11
Pages
192-199
OpenAlex
W2048934076
Cited by
167
References
2
FWCI
5.33
Type
conference paper
Language
en
Open access
closed

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CoChat. (2026). Citation check: Recommender systems and their impact on sales diversity. https://app.cochat.ai/papers/10.1145/1250910.1250939
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Fleder, D. M., & Hosanagar, K. (2007). Recommender systems and their impact on sales diversity. Proceedings of the 8th ACM conference on Electronic commerce. https://doi.org/10.1145/1250910.1250939

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.