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The influence of organizational structure on software quality: an empirical case study

Nagappan, Nachiappan, Murphy, Brendan, Basili, Victor·2008·Proceedings of the 13th international conference on Software engineering - ICSE '08

Abstract

Often software systems are developed by organizations consisting of many teams of individuals working together. Brooks states in the Mythical Man Month book that product quality is strongly affected by organization structure. Unfortunately there has been little empirical evidence to date to substantiate this assertion. In this paper we present a metric scheme to quantify organizational complexity, in relation to the product development process to identify if the metrics impact failure-proneness. In our case study, the organizational metrics when applied to data from Windows Vista were statistically significant predictors of failure-proneness. The precision and recall measures for identifying failure-prone binaries, using the organizational metrics, was significantly higher than using traditional metrics like churn, complexity, coverage, dependencies, and pre-release bug measures that have been used to date to predict failure-proneness. Our results provide empirical evidence that the organizational metrics are related to, and are effective predictors of failure-proneness.

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Metadata

Authors
Nagappan, N., Murphy, B., & Basili, V.
Venue
Proceedings of the 13th international conference on Software engineering - ICSE '08
Publisher
ACM Press
Published
2008
Pages
521
ISSN
0270-5257 (ISSN-L)
OpenAlex
W2139855137
Cited by
363
References
3
FWCI
18.89
Type
conference paper
Language
en
Open access
closed

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CoChat. (2026). Citation check: The influence of organizational structure on software quality: an empirical case study. https://app.cochat.ai/papers/10.1145/1368088.1368160
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Nagappan, N., Murphy, B., & Basili, V. (2008). The influence of organizational structure on software quality: an empirical case study. Proceedings of the 13th international conference on Software engineering - ICSE '08. https://doi.org/10.1145/1368088.1368160

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.