The geography of coordination: dealing with distance in R&D work
Open accessAbstract
Geographically distributed development creates new questions about how to coordinate multi-site work. In this paper, we present four methods product development organizations used to coordinate their work: functional areas of expertise, product structure, process steps, and customization. We describe the benefits and difficulties with each model. Finally, we discuss two difficulties that occur irrespective of the model used: consequences of unequal distribution of project mass, and finding expertise.
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CSCW research has identified core concepts such as articulation work, awareness, and coordination.
“CSCW research has conceptualized the intricacies of cooperative engagements -and identified core concepts such as articulation work [9], [68], awareness [32], [34] and coordination [31].”
From Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change (2024) · cites this paper as [32]
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References 26 · Cited by 384
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- Authors
- Grinter, R. E., Herbsleb, J. D., & Perry, D. E.
- Affiliations
- Alcatel-Lucent (France) (FR)
- Venue
- Proceedings of the international ACM SIGGROUP conference on Supporting group work
- Publisher
- ACM
- Published
- 1999-11
- Pages
- 306-315
- OpenAlex
- W2037106942
- Cited by
- 384
- References
- 26
- Citations by year
- 2025: 2 · 2024: 4 · 2023: 2 · 2022: 6 · 2021: 5 · 2020: 6 · 2019: 2 · 2018: 3 · 2017: 6 · 2016: 11 · 2015: 15 · 2014: 22 · 2013: 9 · 2012: 25
- FWCI
- 7.88
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- International ACM SIGGROUP Conference on Supporting Group Work (GROUP) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Product Development and Customization
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Keywords
- product development organization, product structure, process steps, customization, distributed software development
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